Glenburn Grill & Bakery — Restaurant in Glenburn

Usually eat here at least 2-3 a month. Never had anything bad to say about the food or service, except today, Father’s Day.

The hostess embarrassed us because she originally sat us in the back where the other tables were right on top of you and the decibel was like a rock concert, I could not hear my son ask for a napkin. We asked for a booth in the quiet side of the restaurant and she proceeded to talk to my wife like she was a child, her response was “ you should have asked for a booth in the first place”.

We sat down in the booth at 12:51, all of us ordered breakfast.

We did not get served our food until 1:48, 57 minutes later.

My daughters French toast was so had that I had to use a serrated knife to cut it.

My wife said her food had a terrible smoked smell as did my omelet and side of bacon.

Honestly the food was terrible!

The waitress whom we have had before was the only part of our experience that was pleasant, she was nice as always. She even deducted 20% off our check for the long wait.

I went to retrieve my car which was parked near the back side of the restaurant near the kitchen and low and behold the kitchen staff were all enjoying their cigarettes which made me realize the smoke taste on our food!

Sorry to report this because we really...

Last Saturday and today my boyfriend and I wanted to try out the Glenburne Restaurant and Bakery. This was the worst customer service I have ever been exposed to. The sign outside says breakfast, lunch and dinner but they close at 3 and only do dinner one time a month. We showed up last Saturday at 2:40 and upon entering the restaurant we were greeted with eyes rolling. We found out they close at 3, we left at 3:10. So, we thought we would give them another chance. Today we arrived at 10:40, were seated. When the server came to take our order she not once smiled through our whole time there. She told me that they didn't have biscuits and gravy today, ok so I found something else I wanted sausage omelet with sausage gravy on it and with biscuits???? I dont get it. Not once today did the server come over and ask how everything was and ask my boyfriend if he wanted more coffee. We go out to eat quite frequently and Glen Burne Restaurant you just lost customers, very very...

Horrible service.

My wife and I went here for brunch on Sunday. We waited 10 minutes to be seated, no big deal. We ordered our beverages, and it's like they forgot about us. They didn't take our order until 37 minutes later. After two separate groups of people that sat down after us complained. Finally we ordered. 45 minutes later we got our food. The groups after us were done eating as we were getting our food. Apparently you have to complain to get you food at a reasonable time. We also ordered soup in which we did not get and told the counter lady to take off our bill. As she told our waitress for a heads up, our waitress rudely made the excuse that the soup must have went to the wrong table. We come here 3 times a month and this is the second time something like this happened back to back. Will not be going here again. Unfortunate enough to say the...