The online experience is lacking so much that I almost didn't order. The website, no matter where you are crashes several times. It took me almost an hour to order because half the buttons don't work. Get it together pizza hut or you'll lose business. I'm ordering delivery because I didn't want to go out. Maybe next time I will call and do carry out since the 5 dollar fee doesn't go to the driver anyways. It's sad. I will never order off my phone again as it is the least use friendly experience I've ever had. Edit: No one out pizzas the hut? I ordered a five topping pizza online as one of their "deals". Seems they skimp the toppings on deals. Especially the expensive ones.
Edit 04/23/24. I don't know why I keep giving them business. Maybe because we have nothing on glendive for delivery. Seems to be a reoccurring theme at this place. I ordered two separate wings. One traditional Buffalo mild. One bone out honey BBQ. I recieved buffalo mild on both. Ordered extra ranch which I paid for probably and was never recieved. I'm done with this pizza hut. It isn't worth it. I will say the manager I spoke with this evening offered to make it right and added a credit to my account which I might never use. I didn't catch his name but he has top notch customer service skills offering...
Read moreOrdered a specialty pizza called a pepperoni lovers which they charge extra for. What I got has a lot of cheese and some pepperoni. I'd add a picture but everytime I try I have to retype this and it doesn't show the picture. When I called and complained the chick said all I can do is send you another pizza. To which I said "I don't want extra saliva or hair/public hair on my food because I complained" to which she responded "you don't need to talk to me like that"??? Good luck to those of you ordering from here because in my experience of one it was horrible. Would give zero stars but unfortunately thats not an option. That doesn't mention the cheese sticks i ordered that I asked for extra cheese on to make them actual cheesesticks they could charge me more for that are basically breadsticks they are calling cheese sticks. According the the other girl I ordered from "there's no such thing as extra cheese on them we will put enough on them" to bad im not in billings where they get it on the cheese sticks. Because they are basically breadsticks without the extra cheese on them I asked for. Pizza hut go back to the way you used to make your cheese sticks when they actually had a decent amount of cheese on them to be able to call them cheese sticks. Extremely...
Read moreThis was probably the most uncomfortable I've ever been at a restaurant like this. The doors to entry were dirty enough that I didn't let my kids touch them, and once we walked through them, there was a very distinct foul odor. There was an office area to the side that was disturbingly messy with all the security camera feed openly displayed. The staff did not have breadsticks or any of the beer advertised, and had very offputing customer service. When we noticed the staff working the back then coming out to eat with some one and then return to the back and begin cooking again without washing, it really made us reconsider. The bathroom were disgusting and smelled like people had been using drugs in them, yet it was only our family and the staff/thierguest/family that were in the restaurant, and as in the other review, after we decided to cancel our order and just stop at drinks, we were quickly requested and made uncomfortable enough to leave and find other food. This restaurant made me uncomfortable like no other I've been to. Everything was dirty, and beyond that, the vibe was way off.I would...
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