Dairy Queen Grill & Chill — Restaurant in Granite Falls

This establishment was absolutely grotesque, I have never seen anything more repulsive, atrocious and revolting before. There was food, ice cream and drinks everywhere on the floor and tables in the dining area and standing at the counter to order I could see the ice cream area and the kitchen... and I could not believe my eyes, there was food, burger patties, chicken strips, french fries, cheese curds, ice cream, soda, there where even cups, bags, boxes even spoons covering the floor and when finally after my 15 minute wait to order the person who greeted me yelled at me and told me to wait, I waited another 5 minutes at least before I was greeted again, this time by another employee, who wasn't exactly polite himself, and instead of ordering food that was being made by people, who as I could see (thanks to my 20 minute wait) were not washing there hands or wearing gloves while eating and preparing people's food, asked for the name of the man before him and his name (Tony and Noah) and left. I took several pictures and videos while I was in there waiting for 20 minutes smelling a horrid smell and trying not to vomit, I will be contacting a health inspector and Dairy Queen with the videos & pictures!....

We stopped Saturday 22 June about 7pm. Immature staff. Order wrong. Slow. Expensive. It was staffed by all young crew and they were goofing off unprofessionally. If there was anyone in charge they were part of the problem. It was not busy. I tried to order the 2 cheese burger combo on the menu and was told the computer wouldn't do it. So I just ordered separate fries/drinks for those 5 sets of burgers. Then ordered two combo sandwiches. When I got our order for 7 people it was suspiciously fitting in only 2 bags; but was told " it's all there. " I checked. It wasn't. 2 cheese burgers and a sandwich combo were missing. Then I checked the receipt and she'd not rung them up. So I ordered them again to go (like the rest of our order) and went to start handing out food outside while my wife waited for it. They gave it to her for inside not in a bag, and when she asked them to bag it the crew in the back stood around talking and it took another couple minutes.

Was just driving through so maybe this was just bad timing but it was bad service and not that good of food for the price (almost 2x other burger chains for our...

Where to start? I’ve gone to this Dairy Queen 3 times in the last year at around 9:45pm. They are suppose to be open until 10:00pm. All 3, times I see a group of young teen/young adult employees hanging out giggling and smoking or giggling and talking by the locked door because they chose to close early, drive through shut down completely. When this Dairy Queen is open, most of the time I am served at the window by an employee with the filthiest hands and fingernails I have ever seen. No one should hand another person their food with hands that dirty and it is very consistent, it’s a regular staffer. I have reached out to Dairy Queen online about this months ago and I was informed that the local franchise owner would be informed of my experiences. Tonight, once again, I arrived at 9:47pm to a drive through that says it’s closed while young employees stand and socialize staring out the windows inside. What a sad joke of a local...