Hacienda Chivolin Mexican Restaurant — Restaurant in Greenfield

Even though it is a large open space, the low ceilings and warm colors make it feel cozy.

The service was excellent. We had a new server who was initially very nervous, but became more comfortable as the evening progressed. She didn't speak much English but managed well. When she hit a rough spot she got assistance. Very sweet. Very kind.

The food was delicious. In our group we had: Burrito Dinner, Chicken Enchilada Dinner x 2 - one red sauce, one green, Fajitas (forgot which kind), Guacamole, and one of the Whole Tilapia dinners that came with shrimp. I had the enchilada dinner with red sauce and a Steak Burrito on the side. HA! The burrito is massive. Of course I filled up on chips and some of the guac, so I ate half the burrito and a third of the enchilada plate. Had the rest for lunch yesterday. Everything I had was just delicious and the meats were all very tender. The guacamole was whipped very smooth and made fresh. The person who ordered it said "it's missing something" but I did not find that to be true. The chips that were served with it were a little soft. It was a little weird, still tasted good, but maybe not fried quite long enough? The only issue was the person who ordered the tilapia didn't get what she expected. It was apparently one of the two (maybe 3) tilapia items that didn't explicitly say "fried." So what she received was not what she was expecting. She didn't complain, nor send it back, but it threw off her meal. It came with a LOT of shrimp, and she had also ordered a soup which came with shrimp, plus the rice and salad, so she far from went hungry. Just be aware it is deep fried tilapia, not pan fried.

I would certainly go back.

I did include photos of their extensive menu as the only other ones I could find were on an online order website. Not...

To start with, the food was good. So there's that. But everything else-- I'm only giving 3 stars.

Menu: The menu is over the top. An absolutely ridiciulous amount of choices; several of which are just stupidly expensive. Many of the menu items don't have a detailed description of what the item is, exactly, for example half of the shrimp dishes. No clue. Overall for a mexican restaurant, the entire menu is in my opinion a bit pricy. (including that any extra chips/salsa incurs a $4 charge... seriously?)

Decor: It appears to me that apart from painting the ceiling beams orange and replacing the tables&chairs, not much else has been done. There's a half dozen huge televisions going, and a little-bit-too-loud mexican music blaring from the huge speakers in the corner. So... is this place.. a sports bar? A casual restaurant? A fancy dining room? (see the old Carls glass chandeliers....). To me, the decor is basically thrown together without much thought at all. Those ugly stone walls should have been changed, and I reallly could do without the loud annoying music.

Service: There was hardly anyone here the night we were there (see photos), yet we barely saw our waitress. When we were ready to leave, we asked for boxes. That took TEN MINUTES. No clue what she was spending the rest of her time doing.

As I said... yes, the food was good. But between the ovepriced/overwhelming menu and the poor service, I doubt that...

Don't go here if you don't speak spanish. Our waitress did not speak any English. We were the only six people in the restaurant. We came for lunch, for our food that was then lukewarm. Our waitress did not get my food or drink order right because she didn'tspeak english. I ordered the steak fajitas, which normally come on a sizzling hot plate. My cast iron skillet was barely warm, and the steak was so grizzly and sitting in a pile of grease. The other orders were also barely warm. Again, we were the only customers. Our waitress spent the whole time in the kitchen. Another person finally came out to ask how our order was, and...