I ordered a mint milkshake. I am usually very happy with my experiences at this place. However, when I get the milkshake it is so incredibly soupy and almost watery like. It was warm as well. In addition, the flavoring is splashed all around the top and hardly mixed in. I take my first sip and all I taste is vanilla icecream. I figure it’s just not mixed in well. However, after continuous mixing I try it again and nothing but vanilla. Two other people tried it as well and agree it had no mint taste whatsoever. I then go up after only a few small sips and ask them about it. The very rude and snotty girl says she can’t do anything about it because “it’s obviously mint because it’s green” as she told me numerous times. Just because it’s green doesn’t mean it’s mint. I wasn’t trying to get another one for free. I simply wanted a new one in exchange for the old one. However, she refused and said I would have to pay for it. Then she decided I could have a cup of the flavoring. Leaving, I realize she just gave me the two ingredients I need to make my own milkshake. I’m glad I paid someone else to make my milkshake wrong and then give me ingredients to do it myself. The lack of help was pathetic and her rudeness is embarrassing. The fact that they would hire such incompetent and snotty employees is embarrassing. She is clearly so idiotic she doesn’t know how to help a costumer. Thank you...
Read moreGot in line around 8:30. Sat and waited only to be told that they weren't making food anymore. Ridiculous way to treat a whole line of customers. Put up a sign saying no orders after a certain time. Don't make people wait all night. Everyone always says support small business but let's be honest most small business sucks and doesn't know the first thing about customer service. Might try again but I'm extremely disappointed.
Edit: Went back Saturday evening, got the food. I will say the food is very good. Still just wish the service had been better Friday night. I will come back again because the food and the ice cream...
Read moreGreat portions and decent prices. Stuffed pretzels are very good too. The only reason for not getting 5 stars, is the last 2 times and 3 of the last 5 times the Boston shake has been made incorrect. Forgot the mint and only had chocolate today. Last time had the peanut butter, but forgot the banana. The order was chocolate shake with mint sundae on top. When I got home realized the top wasn't green. Assumed it was made backwards, but nope all...
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