McDonald's — Restaurant in Greenville

I used the kiosk to order and pay for my dinner. Asked to dine in. This went smoothly. Paid, took my number, and grabbed my drink. I sat down at a booth and had a difficult time finding a clean one. While the tables had only a few other patrons and I took out my Kindle to download some titles while I waited. Amazing a half hour passed with no one bringing my food. I asked an employee sweeping the floor if they were busy, and they looked confused but stated, "No." Then a manager overheard this and swiftly walked over, asking for my receipt. By this time, I was the only one remaining by 6 pm. She grabbed my food, bagged, and apologized. I opened it, cold, and was the wrong items.I reported this! And was given fresh fish and a full refund. Nice, but really? Cold food? Forgotten customer? Poor all the way around.

Update. Using the McDonald's app these days. By the way, the app is by far faster way to order. Found a table and ordered my food. 15 minutes later, they brought the tray. But no drink? They said we do not serve drinks. You must always get your own at the Beverage Dispenser. I know this isn't true. I drive all over Wisconsin, and every McDonald's brings you all that you ordered to your table when using the app and asking for...

okay, this is ridiculous. not to be a jerk or anything but this is the worst this location has been in months. in the last 3 weeks i’ve been there 3 times. i got a 10 piece nugget in all of those orders but everytime i get 9! i know, it’s just one nugget, but 3 times in a row?? what the heck. and i just ordered tonight along with a quarter pounder with only ketchup and i got mayo, pickles, onions, and lettuce. like did you think this quarter pounder was a big mac?? pretty sure it had the meat of it too. the fries are always cold and flavorless too. i just stopped working in the food industry after 7 years of doing so and i have never thought of writing a review like this and i really wish i didn’t have to, but something has to be done!! also there’s some people who work there that are great but there are a lot who are not the greatest. sorry...

Wow you definitely dropped the ball today I think I will probably never ever go to a McDonald's again after the exsprience we had today . After I watched my order go Into 3 different people's bag as I trying to explain hey that's actually my wife's and i food i was told to stop being rude which I wasnt i got eyes rolling at me from team members and managers then told i could leave if I wasn't happy which then I did ask for a refund which the manager was so rude blaming me for there mistakes never ever have i someome so unprofessional and rude at any where ever it littley has me truly never ever going back to any McDonald's again . Next maybe teach the employees to actually read the receipt and put the order together as yo were its supposed to go and maybe even let the customers help you when ur messing up . Never ever go to this...