I usually don't make posts like this or complain about customer service but this time I had too. I go on lunch at 1pm and decided to call in early at 12:40am to place my order, and I was told by the gentleman on the phone that it would take 15 minutes. When I got to the restaurant it was around 1:06, which was well over the 15 minutes I was told my food would be ready but it wasn't. I should add that I only got 2 orders of spring rolls, which is 4 spring rolls in total, so it should have been a quick turn around. To add to that, the gentleman cooking my food said it wasn't ready because the pork that goes in the spring rolls wasn't ready and he wanted to know if I would take the rolls without them and I said no. I asked him how long it would be for the pork to get done and for my order to be complete, and he said it would be another 10-115 minutes to which I stated that I had to run home and would be back around that time. I went home and came back after about 20 minutes and my food still wasn't ready. I again left and went home and came back after about 15 minutes and they finally had my food ready. Understand, that I called at 12:40 and my food wasn't ready until about an hour later at 1:40. At this point, I had used up all of my leisure time for lunch waiting on this food, and it wasn't until when I paid for the food that the person at the counter apologized for the long wait. I felt as though the apology was rushed and insincere. I'd had problems with them before on other orders but gave them a pass because they are a new business but this is the last straw for me, and will be the last time I will ever do any business with them because it seems that this...
Read moreI’ll start off this review with saying I’m not a person to try new types of food, but I wanted to take a chance. From the moment we walked in, we were greeted with good and timely customer service. We ordered the Thai Fried Chicken Wings as an appetizer. They were delicious! They were perfectly seasoned, crispy, juicy, and the dipping sauce paired well with them! I ordered the Spicy Pork Tonkotsu Ramen. This was DELICIOUS! I have never tried actual ramen before, but this was exactly what I was expecting! The broth was slightly sweet, spiced perfectly, and had a deep rich flavor to it. The pork was fall apart tender. We also tried the Chicken Fried Rice which was very good. My only complaint is there wasn’t enough chicken added to it. My daughter ordered the Drunken Noodles. I will say I’ve never tried a dish like this before, but it throughly shocked us at how good it was! It was hearty, seasoned well, and had the perfect amount of noodles to vegetables. The only downside to it was there wasn’t enough chicken added to this dish either. For drinks, I ordered the Lemonade which was not tart enough to my liking, and my daughter ordered the Strawberry Fruit Tea with Popping Boba. The drink looked milky and had a medicine like taste to it, unfortunately. We were able to get her some apple juice instead, thankfully, and I settled for water. Despite the small mishaps, the bottom line is I definitely recommend this place to try! The food is great, you get plenty of food for the prices, and the service was amazing....
Read moreI'm so thankful my son drives now or I would have missed seeing this place. Once I saw it existed, I looked it up, read the reviews and told my husband that we had to try it.
Fast forward about 2 weeks and we got an opportunity to drop by last night. We stopped in during a lull and picked up a menu. We decided to order our typical favorites Thai favorites, chicken pad Thai medium and pineapple fried rice Thai hot. The food was prepared quickly and we took it to go. As we walked out, the restaurant was starting to fill up with what seemed as returning customers.
When we got home, we quietly ate our meal. As I was getting to the end of my meal, I commented that I'm getting full, but I just can't stop eating it. My husband talked about how perfectly all of the proteins, including the shrimp, were cooked and the dish was spiced. I just finished my leftovers this morning and it was just as good the second time around. I hesitantly gave my picky son a bite to see if he liked it because we will be going back and I needed to know if he liked it too. He did. In fact my husband asked me last night when we'd be returning. I definitely think this restaurant will be on regular rotation in...
Read more