Was in this Subway getting lunch during work week. I experienced a rather problematic situation. There was a woman in front of me that apparently had a problem with a worker. The woman in line left. I didn’t think anything about I because I figured they knew each other personally. When she left, it was my turn to place my order. The worker began to make comments about the lady that just left saying,”she is prejudice and all.” She kept going on. Once again, I didn’t know the situation enough to even comment. I kept my mouth shut. The worker started to make my sandwich then in the middle of making my sandwich, she asked the guy behind me what he wanted. She began to call him baby and honey. Then When she went back to making my sandwich she was all upset and horrible attitude. Then she completely took this guy and completed his sandwich and let him skip everyone in line and go, while I was left sitting there. Based off the prejudice comments she was making, in addition to the way she was treating me while also treating this other guy, I soon realized she was being prejudice toward me even though I had nothing to do with the entire situation. To make matters worse I tried to call subway to report and all they have is automated system. I will never eat at another subway again. I tried to think of things that would change this 1 star to a 5 but with Subway not actively wanting to take a stand against this treatment towards anyone, let alone customers, I see no accountability at all. Subway allowing these types of people to work at their stores is troubling. I’m sorry but there is no way I’ll be going to a Subway again unless they make some...
Read moreUpdate: just stopped in to get a quick bite, but they had music playing w the F and N word repeating. Grabbed a soda at the gas station instead. I dont appreciate the ruse music or the worker with his pants around his thighs.
This used to be my go to restaurant for a quick bite,but after recent underwhelming visits....I'm headed elsewhere.
On one visit, I waited at the counter for five minutes before a worker appeared and snapped at me for not using a bell. The bell was tucked behind clutter by the register rendering it invisible. (I'm never going to search around an unattended cash register! I don't want to get arrested!) She continued in the same rude, condescending attitude as I placed my order. Huffing and motioning for me to hurry up as I took a second to pick my veggies. (I understand she may have other tasks to complete, but I patiently waited five minutes and there were no other customers. I should be allowed a moment to order.) The "really?" retort when I stated I just wanted the sandwich had me holding tight to my patience. Other visits included stale bread, drenched sandwich when I said 'light' mayo, etc. Trying to find the worker seems standard. Now I've learned this location earned another C grade from the health department.
The Clark's gas station has amazing workers and some of the friendliest that made my morning caffeine run a pleasure, but I'd skip the...
Read more1st time coming here. Finally clipped a few coupons, got the office staff together on a huge lunch order, showed up only to find out they don't accept coupons when their internet is down??? REALLY?? Why spend the money to print and mail coupons you aren't going to accept? What a waste of time!! What food service business has to have internet service to deliver customer service? Your registers are still working? But your staff can't calculate a discount? What management doesn't empower their staff to deliver expected and ordinary customer service? If you are open you should accept the coupons you issue. If you can't operate your business in an expected way, you shouldn't be in this business... I ONLY came to Subways because of the coupons I received. Of course I wasn't going to reward Subways for thier poor customer service by spending a penny! I treated the staff to pizza and won't be back to this location. And for others wishing to use a coupon at this location, my advice is call 1st. This stinks of a scam. Send a coupon, get folks to come in hungry, only to say they can't accept a coupon. What...
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