30 West Family Restaurant — Restaurant in Hamilton Township

My husband and I were there on March 14th 2024 for dinner (approx 5:45pm), I have been here numerous times, but for some reason something was definitely off with this visit. 🥲

They had the normal business, but the waitress service was very slow, and even during our dinner, we took notice that as people were leaving, the waitresses were not even clearing the tables on a timely manner.

One table in particular across from us, the family (3 people) had finished their dinner and stacked their plates at the end of the table and were sitting there waiting for their dessert (free ice cream) and even after the waitress brought the ice cream to the table, she never cleared the dirty dishes off of the table.

Finally, after sitting about 10 minutes, our waitress (Jessica) came over to take our order and I had ordered the batter, dipped haddock dinner, and my husband ordered two piece broasted chicken dinner.

Finally, after sitting there for approximately 25 minutes (refilling our drinks two times in this timeframe), the waitress finally brought our food over. At no time when we placed our order did the waitress, tell us that there would be a 20 to 25 minute wait for the chicken to be cooked (this has never happened in the past).

I have to say that we were not pleased with the chicken after waiting that amount of time, the pieces (leg and thigh) were very small and dried out.

We took notice during our time at the restaurant, that Jessica and the other waitress on duty, seem to do quite a bit of standing around back in their area just socializing with each other instead of taking the time and clearing the dirty tables.

Also note… Before I left, I rechecked their dinner menu just to confirm about a waiting time If you ordered the broasted chicken… And there was nothing printed on the menu.

I have to admit that we will definitely not beccoming back to 30 West...

On a recent motorcycle trip through the States, we stumbled upon this gem just east of Chambersburg, PA. When possible, I seek out and eat at local family restaurant to enjoy local fare and ambiance. The name caught my attention with Family boldly emblazoned on the sign. One look at the parking lot said that this was a place to go, it was packed.

Our server, I believe her name is Adriana, greated us and asked how are day was. Then she asked us what we would like to drink. Well, I love bubbly water and typically ask for "Club Soda". I forget that when eating at restaurants far away from Canada, our colloquial names are often not the locals and Club Soda was one of those words. When I described what club soda was, I found an entire new treat; "Button Water," that's the bubbly water you get when you push the button on the soda machine. So from now on, I will be asking for Button Water, the specialty of 30 West Family Restaurant.

Our served was terrific with us. I love bacon and eggs and home fries and I can tell you that there are some places that can't make such a simple meal. This sure was not one of them. Not only very good food, but healthy helping of bacon and potatoes. And, if you like pancakes -huge tasty and great price. If this place was closer (less than 600KM trip, this would be my...

This place will surprise you. From the outside it doesn't look like much. Actually the inside isn't too impressive either but most diners are like that. However, the menu had a lot of good options. Also the prices were very good for post covid. We had a very large party since it was at work get together and our two servers did great. I roll the dice and got the New York strip steak. Honestly, it wasn't the best, but everybody else said that they got was great. My wife got the club and it was very good and another person got the turkey sandwich with gravy. And a couple people who got the burgers said they were also good. The other issue was the seats way out did the number of parking spaces so you might have trouble finding a place to park if they're busy. Sorry I forgot to grab pictures of the menu. But we will most likely go back at some point so I'll...