Jonesy's Bar & Lounge — Restaurant in Hamilton Township

Horrible Customer Service I live 40 minutes away, but decided to make the commute for the crabs. It was a Wednesday night and I called to confirm that they have crabs. The barmaid answered the phone and confirmed that they had jumbo only for $70/ dozen. I go to order a half dozen, but then I ask how long would the crabs take. The barmaid responded that it takes about 15 minutes. So I say, OK, I will call back when I get about 15 minutes away. I call back, to be told that i had to order a dozen. I respond that I can't eat a dozen and that i wasn't told that during my first call. I then call back to speak ask to speak to a manager. I wanted to ask for a courtesy exception as I had already driven 25 minutes. With gas prices being so expensive and the failed communication on their part, you would think that they would make an accommodation. No, instead I was yelled at and treated as of I should know THEIR policies like a mind reader. Oh well, save myself $70. I will never return. Absolutely horrible...

I bought a fish platter on 2/15/20 and I open the container to look at the fish. I noticed the fish looked a little dry on the ends and did not look freshly prepared. However, it was already paid for. To make a long story short, the fish made me very sick. Not to mention, the fish platters went from $10 to $13 dollars. I see why the price went up. They have no customers, so they have to make their money off the few that show up. I've been coming here since the early 80's and will not buy or eat anything else there even...

This place is pretty old school. They don’t accept card only cash, which is a major inconvenience.

When I ordered my crabs I had to pay right away, which was a first for me at a restaurant.

My crabs was good, a bit expensive but good nonetheless.

Their customer service sucks, I ask the owner a question and she gave me major attitude as if I ask a stupid question.

This place could use some new perspective on how to run a business in the...