What is happening at this gas station. Moved here 3 years ago. Was so excited to be by a Casey. Simply bc I love the breakfast pizza. But I do come for the gas and misc stuff when needed.
Gas is overpriced compared to others 5-7 mins away and completely dirty, not maintained properly overflowing garbages. Pumps look like dirt was sprayed all over them. Windshield cleaning solution needs to be filled with actual solution not dirty water and brushes need to be replaced, food in general has gone down hill. the lack toppings, sauce on the pizza. Plus it’s undercooked for a gas station that’s known for the slices and slushies. Slushy machine is either shut down, doesn’t taste well or huge mess. Donut case needs to be scrubbed and sanitized.
Also customer service is non existent. Most of the people there either hate their lives or just the job. But no one wants to actually do their job or too busy talking with eachother. There’s no reason for 3 employees to be standing at the counter and only one register open with 10 people in line.
I’m not sure what is happening at this location but I know I have purposely drive 20 mins out of town to another Casey to get my needs. No other Casey is like this. Fix it or sell to a different gas station company that will give us what we need. There’s not much in this town and the one gas station that could provide everything we need is greedy, dirty and...
Read moreI travel often in the Midwest, and I’ve been to a TON of Casey’s.
This one is not typical. Every time I go in there, they have at best 50% of the coolers stocked with beverage choices. The employees often seem like they would rather be anywhere else than there (aren’t very friendly either), there is typically a line of 3-4 people deep (not sure if they understaff or employees just don’t care) and the bathrooms are often gross.
The entire store seems like it just needs a deep bath.
The core responsibilities of a convenience store are safe and pleasurable environment for customers, stocked goods for purchase, quick in and out, and just be friendly. This location fails at all of these.
Maybe they could learn a thing or two from...
Read moreThis Casey's has just opened. It joins the BP and Marathon stations on 72 in Hampshire proper. I did not buy fuel on this visit, I just went in the store to see what they had and what kind of prices. I was a bit surprised and disappointed in that the prices for 1 liter Pepsi products was higher than the other stations in Hampshire. Also the Hostess Bear Claw was more expensive. The posted fuel prices were almost the same as the other stations. No gas price war yet. The store was very clean and the cashier very friendly. They have a made to order food section and tables to sit at if so inclined. Sometime in the future I will checkout the made to order food and...
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