Don’t waste your time with this store. The owner is cheap and reuses cups and paper towels. If they make a mistake on your drink and you don’t take it with you along with your do over, they WILL rinse the beverage out and put the cup back on the rack, even if you’ve taken a sip. If an employee throws a cup out and the owner is working, he pulls the cup out of the trash to reuse it, I’m assuming this is done to cut back on the cost of cup sleeves. I say that, because I’ve seen it when he thought he was being discreet. 🙄 Seriously, not worth the OSHA and general health code violations that have existed pre-covid and especially questionably during the pandemic. Employees have also been told not to turn away anti-maskers. I get that vaccinated people can do as they please in that regard now, but it’s worth mentioning that during the brunt of it, the law was not being followed. Very rarely is the A/C used and it would seem like the heat is on inside the store, especially on the hottest days. I have seen flies on countless occasions, flying all around, even landing on donuts! I’d say this is mostly due to the back door being open to cool the store, since there never seems to be any A/C in there. Also, there’s often times one or another machine is down and at night, there’s only one closer and it’s almost always a woman which is just plain wrong. If you can’t pay your employees accordingly and give them the proper accommodations and help, then maybe you own one too many stores and are cutting one too many corners. There’s so much more I could say, but I will stop here, it’s not worth going blue in the face over the...
Read moreI was at this dunkin this morning and they were very busy. The young cashier girl was very pleasant and positive despite all of the chaos. My credit card wouldn't authorize on their machine and I had to go to my car to get another card. She was polite and didn't miss a best ringing up the rest of the customers on another register while I ran to get my other card. Because of this mix up, my coffee order got lost in the shuffle and other drinks were made ahead of mine. When she noticed I had been waiting she cheerfully made mine right away. I wish I knew her name. She...
Read moreI first went to Dunkin' donuts and Wantage on 23 they refused to scan my app to get the discount for the $3 cappuccino lattes they only had them cold their machine was broken to make a hot cappuccino they should have offered to make the iced latte instead it wasn't my fault that the machine was broken should have pleased the customer and they didn't zero for customer service will not go back there so I went to another Dunkin' donuts and Hamburg the young lady who took my order was extremely polite very helpful and she made the best lattes...
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