Dairy Queen — Restaurant in Harlingen

First time I came here I was told they were out of bananas the second time they were out of sweet tea. Guess what my answer to asking if they could refill it? None of us here know how to make sweet tea. Like what!?!! So your telling out of all the staff that was there not 1 person there knows how to make the sweet tea? That's really bad training on dqs end. Management needs to go back and retrain all these kids because I find it hard to believe not one person on staff that night knew how to make sweet tea. If that was the case it would have been more professional to say we're out instead of no one knows how to make it. I also received a kids meal bag with no coupon on it. I'm very curious if dq is still doing the free cone with the meal. I'm Never coming back here again. DQ has officially lost our business. SMH. Avoid this place...

Just left the drive thru without our ice cream because the two employees at the window were standing there eating ice cream in front of us and one of them would not stop eating even though we were looking at them with disgust and the other started making our ice creams while she was still had some in her mouth! Most disgusting things our family have ever seen and I will make sure none of my other family members go there. We had to drive over to another dairy Queen to get our kids their ice cream because this was very gross, RUDE and unprofessional, that is why they are given breaks! Unfortunately I lost my coupon for a dolly bar since we drove away and it couldn't be redeemed at the other one but that is fine because at least my kids got ice cream that wasn't eaten on top of at the other DQ. Never going...

So disappointed. Instead of making our blizzards when we arrive at the window they make them and let them sit there to melt while there were still 3 vehicles in front of us. By the time we got our blizzards all 4 were completely melted and no remorse about it. Did not even bother to wait to get them fixed because we already took so long in the line waiting and my husband was already frustrated😔 when i got to my dads house, his freezer for some reason wouldn't work and he was so upset that when he finished his blizzard he said this was not...