Manager was super rude and hostile. I had placed an order the week before on the app and when I showed up to pick up they didn’t have any of the food I ordered available. I told them it was fine and requested a refund and they said I needed to talk to a manager.
Couple days passed and I go in to talk to the manager and she yells at us that they are no longer serving. I communicate politely that I am not there for food but to ask about the refund process and she just repeats that they are not serving food. She then turns her back on us and proceeds to ignore us for like 3 minutes as we’re trying to get her attention. She ended up finally approaching us as she rolled her eyes and when we explained the situation she said to go on the app as it wasn’t her problem.
Also heard her cuss to her coworker about my friend and I in Spanish even though we are also Hispanic and also speak Spanish. She was really rude and I’m not sure if she was having a bad day but I really just wanted her advice on the situation. Didn’t get her name but it was a Black woman (manager) in...
Read moreThese are all the same. A fascinating observatory of the ways the fast food industrial complex hashes through the necessities of serving a commodity while extracting as much profit out of the raw material and the souls of its production units as possible. The fare and dining experience are just as one would expect coming out the other end of such a grinding mechanical process. Just enough “taste” and just enough risk management to keep just enough tolerant consumers slouching through their doors during business hours. The calculation here is to present sufficient offerings that those with limited options are willing to stomach. Put another way: the presence of a Panda Express is an epicurean insult to the neighborhood. Go see...
Read moreI went in to get some food. It was good, but the guy over there asked me if it was okay to charge me 1.50 dollars extra for the extra honey walnut shrimp and then I said, “can you waive it please if you don’t mind”, then he gave me attitude and said “no we have to charge you 1.50 for that honey walnut shrimp”. It’s like bro what is up with your attitude and second why are you gonna ask me if it is okay that you’re gonna charge me that much if you’re gonna tell me right after that you’re gonna just do it. It doesn’t make sense dude! If you’re gonna charge me anyway then just say that you are gonna charge me and get it...
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