May 22nd I had visited the BK in Humboldt after work( 3:30 ish.) I ordered a texas whopper, a crispy chicken SW, a 12 pc chicken fry, 2 large french fries, a oreo V. shake and a whopper Jr. They packed it in 1 bag...WOW that bag was packed. I know to always check the bag but I did not. I got home and NO whopper jr. and the crispy chicken sandwhich was on the very raw side. I called them that moment ( I was not mad) but I explained that I was not driving back out there. Whoever it was who answered was male. He promised me coupons, and more in the mail to make things right. I felt kind of okay about that and was satisfied with the offers over the phone. He took my name and address. Never received anything and today is 6/6/24. Very disappointed. This is the second time they messed up my order when I did not examine the contents in the over stuffed bag. I guess if I were to ever go back there, and my order is more than a burger or two I will divide my order in half, pay and receive it, and then drive back around the DT to place the second half of the $45. order. I understand that mistakes happen, but don't promise me the world the phone , take my address then forget about it. ...
Read moreThis was about as bad an experience as you can have at a fast food restaurant. It took a while to get someone to take our order. Once our order was placed we stood around for about 10-15 minutes waiting for our food. While we waited we watched in horror as orders ahead of ours were handled.
One man had ordered for for his young family and was waiting next to us. His food was handled by at least three people, put on a tray, taken off the tray and back again. By the time he finally got his order, it was cold and not worth eating.
We observed several employees milling around accomplishing little of anything towards getting orders filled. But probably the most disturbing thing was the general lack of hygiene in the kitchen and serving area. One staff member had such bad dandruff it was beyond belief. All of this was happening in plain sight of the manager.
This restaurant needs to get some serious attention from senior management! We will certainly...
Read moreIt is my second home. Burger King on 924 and Commerce Dr. Can't say enough great things about your employees! Especially:Angel, Israel and Shiva My husband passed away August 16th 2018. My husband loved this BK! I need to tell you a funny story when my mother-in-law West living she told me that her son looked better when he ate at Burger King because he had gained too much weight on my good cooking! This Burger King is always clean I need and the people are wonderful! And of course the food is great ! you have a great staff running this Burger King! I want to thank all the staff that help support me in this difficult time of my husband passing. Please send this message to all the people at the Burger King they all deserve a big round of applause. Thank you and God...
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