Sat in line behind another vehicle for at least 15 minutes, but when we got to the speaker, we were told that they were closed. It was exactly 7:00 pm, and this is a Sunday night. Website says they stay open until 10:00 pm on Sunday.Drive thru cashier they told us they close at 7. There were no signs up showing that they were closing early, and the website doesn't reflect any changes. I know that there are cameras in the drive thru of almost every restaurant, so therefore they knew we were already in line before they decided to say they were closed. Same principle as if we were inside the store, as long as the customer is in the store before you lock the doors, then you have to wait on them. Something needs to be done about this restaurant. If they can't keep their doors open for ALL customers when they are supposed to normally be open, then they need to permanently shut their doors. No one wants to keep wasting time, money, and gas by playing a guessing game as to when they might...
Read moreNo receipt given 8/19/23 8:00pm. Drive thru girl has the nastiest attitude. Ordered 2 frozen cokes. She gives me one but yet there's another sitting next to it. I said didn't I order 2 she said no then closed the window. Give people the receipt and no wondering how many I paid for. Why are you in customer service if that's your attitude. Edited now to say the GM contacted me and was very lovely in regard to the complaint I launched with corporate. As I told her I can deal with my order being wrong or something missing I'm not going to be petty and complain. I know places get busy and everyone makes mistakes but the attitude is something that every individual can control and the cashier did not...
Read morei just moved here and i feel that i see a pattern here. feels like the evening and night crew is the D grade team and the morning and afternoon is A grade. usually when i come here during the evening into the night there will be something wrong with my order or i'll get attitude from one of the girls taking my order. sometimes it feels that they'll take shortcuts in making the food too. want something special on your sandwich low odds it'll happen. and the service is slow at night too. go here before 3 i would say. seems like a bunch of high school students work here too and take the job as a paycheck and a joke. some will be on their cell phones. some will have a conversation going...
Read more