Sonic Drive-In — Restaurant in Hesston

The service tonight was HORRIBLE!!!! We drove in and parked at 9:12 p.m. we ordered 1 medium shake and it took them 11 minuets to get it out to the car. There were 5 kids on staff all talking and goofing off. I've never waited that long on a burger and fries!!! All they had to make was a shake and then when we asked them why it took to long the car hop got snotty and said "they didn't tell me it was ready" and walked away. Mean while my shake is melting and dripping down the side of the cup because it had been sitting on the counter so long while she was goofing. I walk in asked for a replacement or a refund and asked the manager why it took so long to get my shake, her reply "I forgot to tell her it was ready" and yet she too was also messing around and goofing off with the guys who weren't even on the clock they were there just hanging out. No wonder there was such poor service when they're off duty employees come in and distract the paid people from serving the customers. POOR...

Note to ownership: I understand staffing is an issue in this time and age. It’s hard to find people that want to work. With that being said, you simply cannot leave two young workers alone on a Friday evening to run the entire location on their own. I watched Jacob and his coworker dedicate every bit of their energy into serving a significant amount of cars. They did so with grace, determination, and great customer service abilities. You’re lucky they didn’t walk off the job. I’m not going to act as if I know what running a restaurant is all about, but I can confidently say, if two school-age boys were left to work at my restaurant without help, I would be there assisting them. Give those...

I ordered a route 44 cherry limeade with light ice and extra cherries. There was 4 lime wedges and 2 cherries full of ice. There was only two cars in the parking lot so there should of been more care in my drink. It tasted like water and lime. Wasn't happy.

2nd time going there and had the same result. I'm not paying to have no cherries, full of ice. Tastes nasty like lime toilet water. The cashier was rude and clearly had a problem as I watched her pour lime into the cup instead of dumping out the ice as asked. I have reported this store to corporate as the issues keep...