Scooter's Coffee — Restaurant in Hiawatha

I normally love scooter’s coffee, but here’s my sort of question/statement…. Why do you offer free coffee if your employees are going to be rude about it and do a poor job at making the coffee? Whenever I go to get my coffee at regular price, it’s perfect and I have no complaints. The employees are nice and they give my dogs pup cups. When I go for my free coffee I don’t get a smile, I barely get any eye contact and the coffee is luke warm with hardly any creamer in it and no sugar whatsoever. I come here regardless of whether or not I’m getting something for free, but it’s nice to have that free something every now and again, it helps and makes people want to come back to your business when they do have money to spend because they remember your kindness, but if it’s gonna be this...

On May 12, I ordered a blender(large) and a medium drink. The blender was only half full, with the cream on top..My medium drink was a carmalicious, and they used the wrong milk and it caused me to get sick. I only drank half of it and threw it out. I reached out to the manager(who is very unprofessional) and she basically accused me of lying about my order being wrong since she has known the baristas for 2 years, and swears they wouldn't miss up a order.. okay but they did.. so I'm made out to be a liar? Horrible customer service... I will never come back to this location. If you want a good drink with better customer service, go to the...

Highly disappointed with my visit today. Mother's Day. Told them I had the BOGO Mother's Day special on my phone. Ordered two Turtle Lattes with this special as well as some other things. Asked them to scan the QR Code for the special. I was told " Oh. It's too late now". I hadn't even paid yet. I go to Scooters often & know that was not true. I will not be returning to this Scooters. There are many others around. "Happy...