278 South
278 South things to do, attractions, restaurants, events info and trip planning
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This bar and grill is relatively close to our house but we rarely go there even though we've lived near there for almost 20 years. The name has changed a few times but I've never had good service there. They have always, however, have had top-notch bands playing there and last night was no different so major props to "The Wandering Willows Band". Me and my wife got there early and paid the $20 cover charge (we don't mind that, we love to support the hard working bands). It wasn't busy when we fist got there so we ordered our drinks, I ordered an "Irish Car Bomb" and my wife ordered a "Long Island Iced Tea". For the record my wife loved both of her drinks, however when my first drink arrived it left me scratching my head. As you can see in the photo the shot glass seems okay but the beer portion didn't even make the halfway mark in the cup and the waitress promptly left our table before asking us how our drinks looked. Like I said before it was still early and it wasn't that busy yet but even so I had to flag down another waitress to ask her if they got my drink made correctly and in my disbelief she agreed that the bartender made it correctly. By the time I finished my drink the band started playing and the place started getting crowded so I decided to get a pitcher of beer so I wouldn't have to wait long in between drinks since the service was slow. I ordered a pitcher of Yuengling beer and after several minutes of waiting our waitress brought me a half pitcher of beer explaining that they had run out of that beer and that they would not charge me for a full one. She promptly left our table before I could ask her my options, I guess she assumed that's how I wanted it handled. Now I'm a pretty easy guy to talk to, I've worked in restaurant business before and know circumstances happen. It's what you do as a server/bartender/manager or owner to make up for problems to bring that customer back in after a bad service for us to leave a good tip, or spread a good word about their establishment. In this case we didn't and so we promptly left.
Tom CostelloTom Costello
00
Staying in Dallas for an event this weekend, and thought the menu looked good online, so I drove over to get dinner. A very large "bouncer" guy wanted me to pay $5 (cash only!) because a band was supposed later, even though I just wanted to eat dinner and leave. I was able to talk him into letting me to order to go without paying the fee, but never in a life have I been approached to pay a fee to eat in a restaurant! Unfortunately, because I had to order to go, my sandwich was pretty soggy by the time I got back to my AirBnB, but the flavor was good, so I bet it would have been "5 stars" if I'd been able to eat it fresh!
Rachel LeNaeRachel LeNae
00
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