Pizza Hut — Restaurant in Homer

I gave it a one because there is no zero. I was nice the first time I visited this restaurant and didn't write a review. We went to dine in at the Homer, LA location. They don't have menus and we could not order except through the app, which I had to install first. Food was fine so I let it go. Begin round two. I have a crew to feed and placed an app order. I had to order as a guest because I'm still waiting on the email to reset my password that I made in a hurry last time. I received my confirmation and sent my husband to pick up the order at the designated time. AFTER he left, I get an email that the order did not process. I called the store and even spoke to the manager. He did not see my order and could not duplicate my order at the app prices over the phone. The location price for 1 pizza started at over twice what the app price was. Yes I was panicky, but I was NOT rude. While we were trying to figure out what to do (as I mentioned I have a crew waiting on pizza), his phone went out or he just put me on endless hold. I called back and was, accidentally of course, hung up on. I will never visit or order from this pizza hut again. It will be worth the drive to...

I ordered my food at 6:12pm I got my order around 6:50 pm they didn't have the drinks I ordered some of the bottle drinks were not cold. I spent $50.03 they forgot my butter and my marinara I got a cold dr pepper and a hot pepsi. Then...... I had to wait another 30 mins for my $6 refund why in the world would I let them keep my money... they offered me other drinks which I did not want. Do not offer thing you do not carry... the manager was rude to her employee because she did not want to refund my money.. There were 8 people waiting one man waited a hour ... There was one employee there doing the one who was yelled at doing as much as she could. She needs to be the manager her customer service were better than the mangers and the caPepsi.

Besides that my food was great.. New management is needed.. Maybe a...

The workers have the worst attitude I’ve ever seen. The female working on the night of 03/08/2025 was somewhat tolerable although she constantly complained about being understaffed like that’s my problem or any other customers. She proceeded to tell every walk in customer that didn’t have a pickup order that it would be a minimum of 45 minutes to get a pizza. It gets better. The male member on staff was intolerable. He would throw pans around in the back; as if he was trying to make as much racket as possible. It honestly scared me. The only other member—the male—couldn’t help any of the guests while finding time to mop during the 9:30 PM “rush.” I think their time would be better spent elsewhere because they suck at making pizzas and obviously...