The Downtowner Restaurant — Restaurant in Hooks

I always want to be able to give a five star review to a small town diner. Unfortunately, this one missed the mark in a couple of areas.

I will start with the fact that my husband's burger and fries were tasty. I ordered a western omelette, but was actually served a sausage and cheese omelette. I know the waitress took note of the proper. I order because she asked if I wanted bell pepper or jalapeno, which were the choices for the western omelet.

I did not send it back as it was tasty although they browned the eggs. I was able to take off the crust around the edge. The home fries tasted as though they had been prepared in old oil or had sat, and then we're reheated. The coffee I ordered tasted fresh but wasn't anything to write home about. It was just coffee.

The restaurant it was clean as were the restrooms.

From time to time, I could smell that somebody was smoking. I am very sensitive to smoking, so it bothered my sinuses and throat.

We could not actually see anybody smoking.As there were only a few people in the restaurant, but when I went to the restroom, it turned out it was one of the employees working at a table just outside the rest room.

Unfortunately, I had to give the stars a downgrade on this one, as there were just too many fails. Brown eggs, wrong ingredients in the omelette, strange tasting, home fries and the smell of the smoke.

Hopefully, they can take this criticism and fix...

This was the most disgusting "restaurant" I've ever stepped inside. I've never had an experience before like I did today and honestly I'm not even sure how to process it. Atmosphere and attitudes from the workers were just extremely unsettling from the minute we walked through the door. That should have been our sign to walk right back out and I wish we would have because of what happened next. Ordered a Cobb salad and the pecans that were put on my salad were literally and intentionally rolled in gobs of lard. I swear on this!!!!! I wish I would have thought to take a picture but I was soo shocked that I didn't know how to think or act and just wanted to leave asap. Why would someone do something soo hateful to someone they don't know? You have opened a restaurant to the PUBLIC for profit. If this wasn't the case you could have told me that I wasn't welcome there and I would have taken my money and left. Instead you over-charged me on top of trying to serve me that disgusting childish hateful nasty mess I couldn't eat. Keep my money and consider your conscience and where your heart is at....

Was in Hooks for a funeral yesterday and I had been wanting to try Downtowner for a while. I am through there a lot and had just never been able to make it. So my brother, my cousins and I popped in. I had a cheeseburger, really really really good, french fries, again good but dang, my cousin had those sweet potato fries, they were out of the ballpark good. She uses fresh sweet potatoes and tops them with just a dusting of powdered sugar. I think they are hands down the best I have ever had anywhere. Then, I noticed a customer having mac n cheese, so I added an order of that to my order. Now, my mother made the best mac n cheese I have ever eaten and my opinion remained so till yesterday. Oh my goodness, good stuff. If you are ever through there, stop in. I had a hard time choosing between the burger, the chicken fried steak which has a reputation of being mighty fine, or the chicken spaghetti. You guys know this means I have to go back again and again. If you are looking for a good, satisfying meal, you will not be...