Roosevelt Dining Room — Restaurant in Hoquiam

Above all else, the hostess and waiters are polite, attentive, and “happy to serve”, as I like the to call it. We’d made a dinner reservation, gotten there at early, and they happily seated us anyway. 5 stars for the staff.

Atmosphere was elegant, and view from our table was nice. We’ve enjoyed seeing the lodge in our shows, and to be there in person was quite the joy for the family. 5 stars, for quality of property and dining atmosphere.

Now, for the food. It’s not that it was bad, but for such a fancy (and expensive!) restaurant, I was a little underwhelmed. I’ll start with what was good though! The Pot-Roast was good, and both the mixed greens and Caesar salads were excellent. I’ve never been much of a salad person, but my recommendations for this place would be their salads. Now, the gnocchi was fine, nothing particularly bad about it. Just know, going in, it’s heavy, and the cheese taste can be overpowering. That can arguably be said for any gnocchi though Lol!

Now, for my least favorite part of the meal…The Gumbo. I’m sorry, it simply was not gumbo. I’ve lived down South all my life, and become a gumbo/jambalaya connoisseur of the sorts. I absolutely love gumbo, but this? This is soup. Stew maybe. For starters, it only came with chicken, which is only 1/3 of the meats you’d usually find. Sausage and shrimp are a must for gumbo. Seattle is a costal state, come on now! Secondly, I think it tasted a little more like chili rather than gumbo. Definitely a difference between the two, and not defining it in the north is a cultural culinary crime! 😂 But yeah, for the price, I highly recommend you try to serve actual gumbo. The internet is your best friend if you need a real recipe. Otherwise, you’ll disappoint a handful of other southerners looking for a homey meal.

All in all, 4/5 stars overall. Excellent staff, quality service, and tasty food, other than that gumbo! Love...

This evening was intended to be the highlight of our weekend reunion and we were looking forward to our dinner in the lodge. Our reservation was at 6pm and we were seated in the oldest room in the lodge. At 6:20 we still had not had any service and asked if we could move to the room with the lake view as there were empty tables there. The floor manager responded she would check into it.

Immediately thereafter, our server Miranda appeared at our table. She started by telling us she had 5 tables in the other room, and a party of 5 could not be accommodated, no exceptions! She then proceeded to tell one of us to move her legs under the table, it was actually quite bizarre. There were no other customers in the room we were in. This behavior and aggressive response impacted our entire group.

We are a group of five nurses and appreciate how hard people in the service industry work. Having said that, we also know how important it is to treat people with dignity and respect no matter how busy you are. The negative impact of one person can impact the reputation of the entire organization.

It shocked us all to be treated with such disrespect and unfortunately negativity impacted how we enjoyed the intended highlight of our weekend.

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I've eaten here several times over the past 50 years, and thus I know they can do better. However, ... First, my wife requested a martini with Bombay blue sapphire gin. They had none in stock. The menu was limited, so I asked about the chef's specials of the day (as the menu suggested). I was told there were none. My wife ordered a salad with bleu cheese dressing. No bleu cheese dressing. We asked for additional rolls but were told that we were limited to one apiece, as they were experiencing a "roll shortage". Meanwhile, I believe the Lodge used to serve dinner on white tablecloths. No longer so. The tables merely had a plastic covering, with "decorative" pink placemats underneath, each of which was stained and soiled. Very unappealing! Flabbergasted at all this, I asked to speak with the Aramark manager on-site. I was told that there was no one present. When I suggested that the manager's absence spoke volumes, I was told -- by two servers, who simultaneously rolled their eyes -- "and that's not all!" One can only wonder ... Oh yes, one last thing. The bill said to scan the QR code to leave feedback. Unfortunately, there was no QR code!! Why am I not surprised! Anyway, here's the feedback -- if...