Burger King — Restaurant in Houston

Unacceptable they close early. I was in the drive thru trying to order tonight and they kept having the recording saying can they help me but never responded when I placed my order it kept repeating. That is so unprofessional not to mention its on the website they close at midnight not 11:30. I'd seriously get a general manager to check into it because someone is skimming hours even if it's by 30 minutes each night. That isn't protocol to stop serving 30 mins before. I wouldn't consider this a good location at all for the fact the website isn't matching the actual closing time and having someone waiting at the microphone in the drive thru is dangerous especially at this location. It's a safety concern and needs to be addressed as to why tonight they were doing that to customers. I don't appreciate the rude service and I won't suggest anyone going to this location. They don't deserve any stars but it made me pick . Replace this location with something else because they don't want to work anyway. Good thing they opened a new Jack n the crack onn59 and crosstimbers less than a mile away because this burger king let us down tonight. And best believe they won't reach out to fix it and won't care that it happened. This franchise isn't the way it use to be its deteriorated so much and...

I ordered my order online when I came to pick it up she answered on the speaker but then she didn't talk anymore I went to the window to pick up my order and the person in charge was hiding in what appears to be the office I know because I work at a burger king I went around again to see if she would attend to me and she didn't I knocked on the window and just hid in the lobby there were some children and I wanted to get their attention so they would tell the manager if she could attend to us but the lady just told them that they didn't answer I could see her making signs for them to hide I tried to call the restaurant and they answered but they hung up. I want to clarify that this is not the first time this has happened to us yesterday we came and the same thing...

Worst Burger King you could eat at. Worked here for 4 months and seen how they were serving people, the general manager Julia will serve these people anything she done pulled old meat out the waste bucket to feed people and use old expired buns because she ordered too many of them and that’s not right, but I can’t do nothing about it because it’s literally the manager who’s making the food like this, where’s no gloves either, every sandwich that has been made by Laura or Julia has been with their bare hands, I done had enough having to deal with them every morning having to serve people like this they are so unprofessional. This Burger King needs to hire a new gm and a new shift manager if not the food will stay being...