Red's Snow Wagon & More — Restaurant in Houston

A lot of people are saying stuff like the people that work up there are rude or like the bread is just sitting on the floor. When in reality the people are some of the nicest people you will ever meet in this day and age and the bread is in containers but there is no room to store the stuff because of how small it is. They think this place earns a lot of money but they don’t remember that they still have to pay bills, pay for all the food YOU are eating, pay for the snow cone flavors. All this stuff. My dad and grandpa work up there so I should know this stuff I even work up there to help sometimes. My dad has to leave right after he drops me and my brothers off at school and my aunt’s house to go up there and prep the food for the day. Sometimes he even has to leave earlier to meet the truck that drops off the bread or vegetables up there. So next time you eat there think about this. You didn’t have to slave over the almost 300% grill all day cooking people’s food, you didn’t have to take care of a very rude costumer or more, and you didn’t have to make the snow cones. I will personally tell you their food is delicious and they are understaffed which makes it even harder to be “perfect”. Also when they close they close don’t come right when they close some of those people have families they need to get home to. Just think about what you want and make sure to speak clearly. Also if I see y’all up there just know I have felt with many rude people even though I’m not even an adult. I’ve been volunteering to work up there since I was around 7 and yes they do pay me it’s not child labour also I do not serve the food just in case yall were wondering. Anyway have a great day and think and speak clear when you...

This was our first time here and I was very pleased with our experience. It was very crowded when we arrived. We looked at the menu online in the car before I got in line. Once I got in line, it actually moved pretty quick. I was very satisfied with the menu variety and prices. Our order consisted of the following: chicken fajita supreme basket, bacon cheeseburger basket, BLT basket, chicken tender basket, and 2 medium snow cones. The choice of snow cone flavors is awesome. My wife chose a mix of black cherry, cotton candy, and bubble gum. I chose a mix of wedding cake and butter cream. We both added cream on top of our snow cones. They were magnificently delicious. Oh My! Don't get me wrong, the food was excellent, but the snow cones deserve the spotlight. They are not your typical crunchy snow cones. To me, they are silky smooth deliciousness. I would definitely go back for the snow cones. Ofcourse I'll get some food while I'm there. All of our meals came with a drink. I'm not sure if they were included with each meal or there was an extra charge. If there was a charge, I did notice that their canned drinks are like 85 cents which is much better than most places. I almost forgot to mention that all of our food was well prepared and delicious. Their Philly cheesesteak must be a big seller because that's what my wife wanted and they were out when we got there around 5pm. It was ok because my wife was going to have the cheesesteak or a cheeseburger. One thing that stood out to me that I appreciated was that there was a message written on my container that said Jesus Loves You. That made my day. I will definitely be back and would recommend to anyone looking for some good food at...

This is my second time visiting red wagon. Thr first time it was ok, but I was told that I needed to try a burger so I returned. I had a call in order 30 mins before they closed. When I walked up to the window they were shutting down for the night. The older lady that was calling out the numbers asked if my number was 195 i told her no and that I had a call in order. She fanned me off as if I didn't say anything so I proceeded to go to the pick up window to tell another worker that i had a call in and the older lady shuts the gate on the window as I'm attempting to communicate at the pick up window. I order the wagon burger with NO bacon with fries and of course when I get home it has 4 slices of bacon on it. Needless to say I couldn't eat it due to a pork allergy. So I ate all 22 of the fries that they gave me. I totally understand how it is when it's time to go home however, if you were no longer taking orders 30mins before closing that is something that should have been communicated. Instead of me showing up and the employees show not one ounce of CUSTOMER SERVICE and be rude. It seemed as if I was bothering them. This was my second and my last visit. It's really a shame because people hype this place up so much unfortunately I don't spend my money where I'm mistreated or...