Rude. Shockingly rude. I asked for only 2 shots of the 3 that was supposed to come with the large because I am breastfeeding and can't have more than that. I asked since I was not getting that shot if they would charge me for a medium and then add the oatmilk charge to that. I got a straight "no ma'am" and that was it. No sorry, or not allowed to alter, just a no and done. They didn't top my latte off when it was almost an inch below the fill line. They said "no ma'am" saying they measured out 12 ounces of milk for my 24 ounce latte and that is the appropriate amount. I asked is it lower because it didn't have the shot? And they said probably and then shut the window in our face. I would have just gotten a medium since I only wanted more oatmilk to balance out the shots. If they had been kind in their response I would have not been bothered, but they thrive on being rude is the feeling you get. Never coming back. First and last time at a Scooter's.
Latte had way to much syrup. Can't even taste the coffee. Would have been nice to have had those 4 ounces of oatmilk to fill the cup to balance it out.
Black coffee did not have any flavor.
Paid $10.80ish for a large oatmilk latte with toffee nut syrup and a large black coffee. Prices are a bit...
Read moreI'm a daily customer and I absolutely love this location. I have been to many of the other locations, but this one by far is my favorite. The team they have is absolutely awesome..and they always greet you with a smile. I really love that every time I go there. They remember my name and always makes me feel like family. I was just through there tonight... And it was busy but they made an exceptional coffee with a warm smile. I really enjoyed this place. I'm so glad at they're in Hugo! 2 Thumbs up for the Hugo Scooters Staff! GREAT...
Read moreI really like getting their coffees and drinks but for two large drinks since they have opened were $12.85 and the last two weeks they charged me 13.09 then 13.10, which isn't a huge deal but it is when you ask for a manager to call you back and never get a call back and or when they can't tell you why the price is wrong and won't fix it. It's enough annoyance for Me to not be a regular anymore and I'd rather just wait and drive to Paris's scooters and this location will even give me a receipt when I ask where hugos won't give...
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