Been here 3 times, very much enjoy BK croissant breakfast. Employees very friendly, but everytime I visited they were more into talking to each other about everything out side of work than actually performing there duties. Twice I've had to go to the end of the counter to get there attention. After getting ice cold tater tots (hash browns) on my first visit, I decided to ask for my meal to be made fresh on my second visit. I truly believe if I didn't they would have been cold again, I got fresh tot's but medium instead of large. Two of the three times I have ordered my order was different from what I asked for, looking at the recipe, even though I spoke loud and clear. It seems they have an issue with the meaning of small, medium, or large. And the worst part is they were not at all busy any of the times I visited. Nice people but...
Read moreThe first and LAST time I will stop here for a bite to eat. I arrived at this location at 8:25 and they close at 10:00. Well they had 80% of the restaurant closed for the night. So I had a very limited menu selection to choose from. Basically only a whopper and fries from what the girl working told me. Everything else she had already cleaned and closed up. This is her exact words. Then on top of it when it was time to pay she was gonna over charge me $6.00 dollars. The service I had received was negative stars. They seemed more concerned with closing up early vs doing their job and was treated like a burden rather than a customer. From this experience it reminded me of how professional and accommodating the McDonald's is just one block over. So I will spread the word and take my...
Read moreThis was such a disappointing experience. We got our food ordered and while we were getting our drinks, I was still putting the lid on and getting the straw when an employee asked me to move so she could wipe down the area. As we sat waiting for our order I wotnewitn one employee lifting her shirt and playing with her belly button, the same employee then put her hands down the back side of her pants. The person putting together our Burger's had earbuds hanging around her neck and the ear peice dangling in the burgers. I asked for the manager, told him what I had witnessed and asked for a refund. He was polite and gave a...
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