Gilmer Road House — Restaurant in Illinois

I wish I could give them a -10 star review. I ordered 4 burger meals to go. Pretty simple order I thought but nope. They put cheese on the burgers they should not have and mushrooms on burgers that should not have etc. No fries instead tots. I order specifically for food allergies I call to get the order correct and they tell me i have a credit. They tell me that they have man and number so just let them know on next order. So i do that and my wife goes to pick it up and all of a sudden can not find the order credit. I call them back to talk about the credit and wouldn't know can't find credit. As I am talking with them I open the order and what do you know my new order is wrong. I proceed to tell them and the guy on the phone tells me that it did not happen so I proceed to send him photos of the wrong order via text and then he says yes my cooks didn't make them correctly and put cheese and he is not sure why.. So he tells me he has my name and number again telling me I have a credit again. Bring us to today I call to use my credit and speak with the owners daughter who now also can't find the said credit. She does not want to hear what I have to say and basically saying I'm lying as that is a big credit They use the excuse of having no computers. Well trying asking your employee who got the photos. Spend your money elsewhere. My mistake for thinking people go good on screw ups. Some people do have...

This place is a diamond in the rough. It looks unassuming at glance. My first thought was..ok, this will be an 'ok' beer bar with snack foods. I WAS WRONG.

The food was excellent!

We ordered ribs, lasagna, soup of the day called italian wedding lol...blackend fish, deep pizza, cod fish, spaghetti.

We ordered so much because we worked a lot. I wasnt expecting much at first. But while we were waiting for our carry out orders, we pickked at the fish that came out early. Unexpected suprise. So good. Well seasoned but not over seasoned!

We got home. Paced ourselves. The charred ribs fell off the bone and was fantastic. Loved the pasta. My husband was like lets try the soup. It was a 'weird' concoction but soo good that my husband said we should have had this for breakfast! Lol

We have a couple of dishes to explore. But excited for tomorrow. The prices are so reasonable and the portion size is good. Will definately have...

Just not worth it anymore. Stopped going many years ago due to lousy service and poor food. Tried it again since I'm now working close to there and sorry that I did.

I had the 4 piece fried chicken. WAY overcooked just to the edge of being burned. Very little flavor and had to ask for hot sauce to even give it a taste.

Stood at the door waiting for someone to acknowledge us for several minutes before we just decided to seat ourselves. Slow service even after that. Took a long time to get food after we ordered.

Not to mention a (fake) service dog running around. Service dogs are highly trained and don't leave your side. Not run around begging for food, getting under your table, etc. Staff didn't care and just thought it was funny although its a health issue.

Sorry to say even though I now work next to the place I will not...