The Cross-Eyed Bear — Restaurant in Illinois

Drinks and food order was prompt we all ordered sweet tea which were sweet but very lightly colored tea. The service was good. As the food came out, almost 2 hours after ordering, the appetizer Mac n cheese bites were hot and tasted good. Our dinner on the other hand was not. The chicken nuggets looked like they got cold and refried but they were cold. The catfish sandwich was cold and soggy. The grilled shrimp was spongy and barely warm. The Italian beef tasted freezer burnt. As if they froze it, microwaved it and served it cold on a bun which was stale. We ordered steak fries and were served curly and sweet potato fries both of which were chewy and cold. My daughter ordered hush puppies and was barely able to bite into them because they were also cold and dark from almost being burnt. I personally had the catfish sandwich and unfortunately showing signs of food poisoning. The refills of tea we got were served from a plastic tea pitcher that was stained brown and also noticed refills were being counted on our ticket. We made our complaint to the server and he got us another person who ended up having to call the owner to figure out what to do. Eventually we were given the bill which had the drinks 4 sweet teas and refills taken off the receipt and a 20% discount applied. At this point we were ready to leave because we were still hungry and very angry with our experience. I paid the bill and left. We will definitely not...

We came for the crab legs. They were ok. Like everything else we ordered. For $40 no salad is included. You got a piece of corn and a few fried potatoes. My chicken on my salad was fried to death and so gristly I couldn't eat it. Sat outside and it's obvious that they haven't cleaned out there for quite some time. An hour and a power washer would make a huge difference. Who wants to eat with dirt and cobwebs hanging over their head. I don't mean a little, I mean the cobwebs on the Bud Light sign were huge and thick like it had been that way all year. We were the only table outside and they all needed wiped down. We will not be back. The bright spot in the whole evening was a...

Our order was taken fairly promptly which was great since it was pretty busy. Food took a long time to come out... my order was wrong (ordered Italian beef & steak fries... got curly fries & a cheesesteak). Decided to just eat it since I didn't want to wait any longer. A different waitress heard us talking & fixed the sandwich issue. The cheesesteak was actually pretty good, can't really say the same about the Italian beef though. It was not anything like any Italian beef I'd ever had... honestly had a strange texture. No one asked if we wanted drink...