Worst service EVER!! I gave 1 Star because we have to give minimum 1.. otherwise it's a ZERO!! LOOONG story... No sign in, 1st come 1st serve but nobody watching who comes in.. Naturally people cut in line because of the wait... ours was almost 30 minutes... Young lady took so long she took our order appetizer included.. Appetizer came cold with meal.. We didn't see her again until we stopped her asking pop refills and dessert (over 35 minutes later).. Gentleman came took dishes just after ordering dessert we asked him for a to-go container and he left... another 35 minutes noboody came so we're done!! We ask for manager, turns out to be the "to-go container" guy... He apologized and took our bill and card... 10 minutes later we went looking for him... He offered to take Pops and dessert off bill.. the things we never got!! He then offered "better service our NEXT visit" if we gave our names... NOPE!! Not returning!! Some of the food was good, some ok but the beans and rice taste recycled if you follow me here... Here's the catch, there's no cashier, they take the bill with your cash or card to the back, in the back is a sign saying "we charge 4% extra for credit cards" but no sign anywhere else.. Had none of this happened, we would have never known this 4% charge was.. They don't tell you this... Worst part, they weren't even "THAT" busy... About half the tables and booths were empty... I will say, the 2 male servers working that night were busy and taking care of their customers.. Maybe service is better...
Read moreThis was my first time stopping into La Fonda. First upon entering I noticed a trash on the bench before I walked in which they just had opened and just left . When I walked inside I loved the environment . I sat down to order and found out that you are charged for chips and salsa supposedly the waitress said most places in Imlay do not give chips and salsa which is false .Then I decided to try the fajitas which do not come with guacamole which was ok I was willing to pay because I can not have sour cream or cheese . So for my lunch if I wanted chip salsa and guacamole and my fajitas it would have been over $25 which is crazy .But I was going to still try it until the waitress asked if I had a dairy allergy and told me their guacamole has sour cream in it and Began to tell I should know that all guacamole has sour cream in it rudely and wouldn’t give it up . (Which no it does not usually) . So I got up and left and will not go back they are ridiculous and the staff isn’t that great . I am now sitting a block away at a great authentic Mexican restaurant which by surprise gives chips and salsa and does not put sour cream in their guacamole . Hmmm…. But happy I found this place it’s awesome the name of it is El Ranchito by Imlay imlay police station for sure...
Read moreThird time eating from this place, second time dining in. Every time is a good experience. Great food. Very authentic food. This time the only thing I can say that was bad was that there was a "Karen" waiting with her party of five other people, at least, on a Sunday at 5:00( also with a baby and a toddler)complaining within the first 5 minutes about how when I used to be a waitress I would be fired for doing this. Literally they were waiting because they were a big group of people. The restaurant is more suited for groups of four at most, table wise. Either way she complained the whole time and then, in the end, her half of the group wound up leaving and going somewhere else while the other half of the group got a table. Couldn't have been even waiting for longer than 10 minutes. Was the longest 10 minutes for me only because she would not stop with her "Karenisms" 😶💨 otherwise great food...
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