’ve had the same issue every time with the same worker. When I say “the $6.99 6-inch Meal of the Day with mayo, pepper, and oil,” she always adds or changes something I didn’t ask for. She’ll ask, “Do you want the footlong?” or “Do you want vinegar? Mustard? Salt?” even after I’ve already said exactly what I want. It isn’t a one-time mistake — it happens every visit This feels less like miscommunication and more like a constant push to upsell. Today for the first time I asked for the 10.99 footlong meal of the day but did not get the drink or the chips that come with the meal. This isn’t a misunderstanding it’s a consistent pattern that always costs me more or gives me less, and it feels manipulative. When I asked the manager to fix it, he said there was nothing he could do because of the cameras. The only option he gave me was to pay again and wait two days for a refund, which meant I would’ve spent nearly $40 just to get the chips and drink that should have come...
Read moreThis store does NOT honor the mailer coupons. Twice now I’ve gone to try to use my coupons, reading the fine print and exceptions on the coupon before ordering, only to be told that I can’t use the coupons for the items I ordered. I pointed out the exceptions listed on the coupon and that what I ordered was NOT listed, but the worker told me “I’m sorry my manager said no one can get these certain items with the coupons because they’re too expensive." The items I ended up ordering instead still ended up being the same price, but not what i...
Read moreI've always loved Subway, worked there when I was younger and enjoyed that as well. I've been a dedicated fan over the years however the recent change in the Southwest Chipotle sauce has broken my heart and unfortunately has made me a non returning customer 😢 my years of Subway are over. I added the Southwest sauce to everything I ordered and the new Baja Chipotle is disgusting in my opinion. It no longer has that creamy smooth spice, it's more of a tangy hot mess. I know they want to "refresh" but some thing's are...
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