Trailhead Pizzeria — Restaurant in Indiana

This was BY FAR the worst service/dining experience I’ve ever had. There was a group of 10 of us. The dining room was empty when we arrived. It took over an hour for anyone to receive food— which is fine, maybe they had takeout orders. I was told they did not have ingredients to make a drink. I went up to the bar to order the same drink and was told they could make it. I had to tell the bartender what was in the drink/how to make it. They had one beer to offer out of the 10+ in their menu. A member of our group was cut off, even though she had not ordered a single drink yet, nor was she intoxicated. When it came time to pay, our server disappeared. Took 30+ minutes to get a ticket, which were then incorrect. Once they had the correct menu items on them, the math was done wrong— we had to pull out our phone and show her how to add everything up so we weren’t upcharged!!! Then my friend had a drink on her ticket that was paid for at the bar. We explained that she had paid at the bar and our server would not accept that. She also told us that the lady who took the card for the drink “refused to come talk to us” about the drink issue. Not one manager came to help us during this entire dispute. There was no apologies or urgency to fix any of these situations. I will never come back to this establishment. You all should consider training your staff correctly, and find better...

Came in here after an hour or so on the road, looking forward to a hike. We get in, and while waiting in line I open the beer fridge to grab a cold one to drink while we wait, as we were wanting to get a pie to carry out and eat at the trailhead. The guy working the register says “hey you can’t be in there. You can’t open it until I see your ID” completely counter intuitive and backwards, but okay. I wait in line and show him my ID to get a beer. Despite being 21, I am DENIED from drinking a beer IN THE ESTABLISHMENT because my friend happens to be underage. The guy says “both of you need to be 21” I hadnt realized that if you are of age, you can’t drink alcohol if you have any underage friends or family with you. We order a 10 inch pizza, which for some reason was 26 dollars, and on top of that, we waited for 45 minutes for it to be done. The place itself is cool and there were bands setting up for open mic night, which is super fun, but this experience has absolutely ruined this place for me. Unfortunately they get 2 stars, an extra star because the place itself was cool, and the ridiculously overpriced pizza actually happened to be good. Would not recommend. Photo reference for said 26 dollar pizza. Photo proof of the ridiculous...

Huge waste of money! We went for the “buffet” and when we walked in it didn’t look like much food but the lady at the counter said they were about to put more pizza and breadsticks out so we decided to still try it. The only thing they had out was wilted lettuce (no other salad toppings) and a few slices of a pizza. Their available drinks were 2 liter bottles that were flat because the drink machine wasn’t working. After eating the few slices that they had, we waited and waited to see if they were ever going to put more pizza out. After 30 minutes of sitting and waiting we decided to just go somewhere else. The whole time we sat and waited there was another couple who had been there for almost an hour waiting for a called in order. We were still charged $30 for the buffet for 2 people when we ate less than a 1/4 pizza total. The lady at the counter then had the audacity to say “tips are appreciated” when she saw that we weren’t going to leave a tip. There was no service provided whatsoever and if my husband weren’t such a nice person I wouldn’t have even paid the outrageous price. The pizza might have actually tasted okay if it hadn’t been sitting out for so long. Very disappointing and terribly...