Ordered ahead 20 minutes in advanced. This place was not busy. When I arrived the person saw me and then decided to ask the table eating for drink refills before asking me about my order. She then charged me $52 for an order that the got wrong. How I got pot stickers instead of pork fried rice I'll never know. After asking for my order she then walked away and came back asking if I needed help . After 5 minutes THE SAME LADY came up to me and asked me if I needed to be helped. I'm assuming this is the same lady that took my order and hung up on us before taking a name or giving us our total. Then another lady comes to me asking if I need help and I tell her my order has been paid for I'm waiting for it and gave her my number she then walked away for a few minutes and returned to ask if I needed help. I AM NOT EXAGGERATING THIS! Then another customer comes in and picks up his food the second he walked in. I asked how long ago he ordered and he replied 10 15 minutes ( I have now been in the restaurant for at least 10 minutes and that's after calling 22 minutes in advance). After sitting down and stretching out to be an inconvenience they finally brought me my food. Once I got home I found that the bottom of my bags were filled with liquid. Not a fan of the way they run their restaurant. I will say the food is good but not good enough to deal with the BS. I will be going into Elk Grove...
Read moreAfter my experience recently, I may never return. I had called ahead, and ordered and thought I clarified specifically what I wanted, the lady took no interest in addressing my questions when I had asked specifically if the rice was included as part of the entrée, she was very short. I understand people are busy, and I knew exactly what I wanted as I have ordered in the past before, I then called again to make sure that there was fried rice, mid way I got hung up on. I decided to give them the benefit of the doubt and as I pick up my order there was no rice, for what I had payed for, it did not add up. The lady at the register didn’t seem to take any consideration that the order was wrong and did nothing...
Read moreMy visit at Ione Chinese Restaurant was spectacular. Me and my family of 4 all ordered lunch. I had the General Tso's Chicken lunch (photo), which also came with rice, fried wonton, and egg flower soup. The chicken tasted phenomenal - crunchy texture, great flavor, everything about it. The rice was great, too. The soups tasted a little odd, but nothing I wouldn't eat. Service was okay. For $11-13, you get a lot of food (during lunch special). If you're not a big eater, you can definitely share one lunch plate.
Highly recommend Ione Chinese Restaurant, especially...
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