Dairy Queen Grill & Chill — Restaurant in Jackson

Assistant manager, Jennifer, was very short and gave us the wrong milk, chocolate instead of white, and I let her know before I accepted it. She said nothing and turned around, walked away and got white milk without a word. Then when I asked for extra napkins, as we have a two year old, she told me there were napkins in our meal. I told her I’m aware, but we have a two year old and would appreciate more napkins. She looked very frustrated. And handed us ONE napkin. Aubrey was very sweet. We came around and got a refund for that service. Jennifer was not apologetic in any way and claimed “corporate limits how many we can give”. She didn’t even respond at first. Pathetic. Will leave a review...

When we got there we sat in line for at least 5 mins before we were even acknowledged and the thing is her name tag said assistant manager. You should know to at least to say hi. Once she finally got to us she was super annoyed that she had to help us. We all ordered and once the ice cream came they were wrong. We ordered blizzard that were supposed to have chocolate ice cream and it came out with hardly no chocolate. I ordered the choc brownie extreme and it wasn’t extreme to say the least. Hardly any chocolate and no brownie batter just chocolate chip chunks. Very disappointing visit. No wonder why I don’t ever go...

Manager was very rude to my friend. Very unprofessional. The burger my friend was served looked like absolute grease garbage and smelled like it too. He asked for no salt on his fries, and the manager practically threw the basket of fries back down saying they weren't. I rubbed my finger on the fries, and there was a clear line of salt on them. The manager was horribly belligerent and had the worst attitude I've ever seen in someone that is in management. I will give props to the 2 ladies working behind the counter. They were very polite to customers. Maybe their manager could get a lesson in...