Great Wall Restaurant — Restaurant in Jacksonville

I have been getting takeout from this place since it opened. While there can be some disappointing items you occasionally get, remember this is a take out and not a fine dining sit-down restaurant. So, the business objective is to provide a quick out-the-door experience. I think this is going to be true for any take out place.

So, menu items are going to either be cooked ahead of time, par-cooked, pre-cooked, and some freshly cooked. Pick your items accordingly. I don't think anyone is going to wait in line for ribs to be cooked fresh. I find most of the popular and frequently ordered items the best to order. The time of day orders are done can also result in disappointment. Last minute orders before closing seem to result in disappointment. I have never been disappointed with the general saos chicken, mien fun, spring rolls, broccoli chicken, or beef. House fried rice is also a favorite. Give it a few tries, and you can find some real favorites that are...

Ordered Sweet and Sour Chicken Tonight. Got it home, outside looked good. Chicken on the inside was dry & looked previously cooked, hard outside corners. Called to ask for a replacement or refund. Was told only 5.00 off because she saw the food & it was good color. HELLO YOU DID NOT SEE THE INSIDE. She refused until I mentioned the health dept & BBB. After saying she would give me $10 back, I was not allowed to order from there after getting a refund. Then proceeds to tell me I have had multiple no pickups. NEVER have I not picked up an order. From anywhere. This place is shady & food is questionable. Why does it look like this was leftover pan seared left over chicken? No gloves, they move from register to food. Never see anyone wash hands. Just gross. Which is why I rarely order anymore from there. Last resort dinner usually. Find a better...

I have order takeout and delivery from this restaurant many times over the years and today it was really delicious! I got the moo goo gai pan lunch special only $6.45 😲 the chicken was tender,the sauce was delicious and the veggies were fresh...also got small wonton soup and it was nice that they give you lots of wontons, the broth was not quite as good as I remembered but I know that sometimes they can be inconsistent as others have mentioned in their reviews. For the taste, the price, the location and the quick service I will definitely be ordering from...