Palm Plaza Café — Restaurant in Jacksonville

Food wasn't horrible. It's not amazing it's what you'd expect honestly. What was horrible was the 45min wait & when put in food order it says they will text you. They send you the first automotive text to verify your number. Then never text it's ready instead quietly called names into the loud crowd so no one hears their name & many didn't know to be listening for it. Did you read the 45min wait^ in the crowd for your name to be whispered. Could have at least put a sign up saying they...

Very sad that we were waiting at the line for more than 5 minutes to buy nachos for my daugther (it was around 3:54pm) and we were the only ones at the line and when the employee called us we asked for nachos and a bottle of water. He told us at exactly 4pm that they can NOT serve anything from the kitchen after 4 pm!!! First time in this Zoo, first time at this "Cafe". Definitely less than 1 star! Horrible customer service, this was a very unpleasant experience for us!!! This happened...

The food in parks usually all tastes the same. Dry, bland, reheated. Actually, that's how most restaurants are anymore. This place was a nice surprise. The chicken strips were seasoned perfectly and were freshly cooked and the fries were some of the best fries I've had anywhere. Local restaurants should take lessons from whoever makes the fries here!...