Changing my review on Caseys. Everything was always positive here for the years I've been here. However, I've now had two members of my family tell me about going there. You have a member of your team who curses, complains on front of and to the customers about hiw his day is, hopping over the counter and not acting professional at all.
I've also witnessed this myself. This individual is not what customer service is. This isn't your home, this isn't what you're paid to do. Be courteous, act mature and do your job. If you want to complain? Do it once you're home about how you dont like your job. This isnt your home, this is a place of business where you are getting paid to do a job. He is cussing in front of the elderly, as well as minors for that matter.
I'll change my review back to 5 stars once this situation changes. And yes, I've done customer service my entire life. When the customers act more mature and courteous than the worker, you got a problem. Take pride in any job you do, no matter how big or...
   Read moreWe are new to this area, but ordered Caseyâs Pizza regularly from our old Caseyâs and loved it. Tonight is the second time we have ordered pizza from this Caseyâs. And the second time they have screwed our order up. Tonight we ordered breadsticks and a Pepperoni with 1/2 mushrooms and 1/2 black olives online and my hubby went to pick up and they guy told him it would be another 4-5 minutes for our breadsticks to finish. Which was no problem, but then a girl comes up a few minutes later after he has waited and says. We made your pizza with pepperoni and 1/2 black olives but no mushrooms because we were out. Not sure why they couldnât have called us to tell us this before he drove all the way over there. Maybe even gave us a chance to pick a different topping or to cancel our order and go somewhere else. No apologies or anything. This location stinks for...
   Read moreWas a gem of a surprise. Wasn't planning on stopping there, but so glad that I did! Very clean ,organized, and was greeted by a "hello, how are you today, welcome to Casey's!" Stopped to go to the restroom, which was very clean, and well stocked. This was around 12:30, so people were coming in and buying food which they had an abundance of, but also looked and smelled delicious!! They had Everything! Couldn't resist stopping by the front counter on the way out of the door, and picked up these cute to go cups filled with main monster cookies and another one filled with puppy chow. Service was excellent. Items purchased were very good and fresh. I will definitely be going back and stopping there again when I'm up that way. Wish they had one closer to...
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