Harvest Home Restaurant — Restaurant in Jerseyville

A group of us had lunch at Harvest Home on 10/13/24 about 11:15 am. I believe we had reservations for 10 yet were seated at a table for 8, but I could be mistaken. Two more joined our group a few minutes late and sat at the table literally adjacent to ours. When asked about joining tables, our waitress indicated that would be problematic as their table was being serviced by someone else. We joined the tables regardless of that nonsense, when the manager came by and scoffed about it too. I’m sorry, but joining tables should not be an issue when a group of 10 is supporting your business. It’s not that hard of an accommodation/adjustment to make! That was the first of many issues to follow. The waitress took our orders promptly, including the two latecomers, and responded back with our drinks and one of two side salads quickly. However, she never returned to check on our table again until the food came out, a solid 45 minutes later, walking all around us the entire time. Everyone needed drink refills after 30+ minutes, which finally got addressed by the manager 5 minutes before our food came. We were never asked about refills again. And to top that, they were out of ice tea at lunch hour, so some had to wait even longer. When the food finally came, we discovered one meal was never ordered (thus explaining only one of two side salads) and it had to be prepared while the rest of us ate. Her forgotten salad was brought out right away, followed by the meal 10 minutes later. She had to pay full price with really no apologies being made for the blunder. One in our party ordered a Western Omelet, yet received a very sad looking plate of something. She even asked the waitress about it, but any concern being indicated was blown off. If I had to suspect, the kitchen pulled a fast one. She appeared to have been given a Country Skillet with an omelet placed on top of it. Whatever it was, it wouldn’t have served it to my dogs, much less a human. Several of us commented on it’s appalling presentation. Looking around at some of the other meals, two ordered the senior Liver and Onions, which looked very dry and tasteless. Another person ordered the senior roast beef which also appeared dry with absolutely no juice/drippings drizzled over it. I had a buffalo chicken wrap which was fresh but lacking in size and meat for the price. I never even had a chance to inquire about getting some ketchup for my fries, as the waitress disappeared never asking if anyone need anything else, only returning to divvy out the checks. Bottom line, as a church group, we will not be returning. The service and food were meh, leaving a lot to be desired. When this establishment operated as the Olive Branch, the atmosphere may have been a lot less appealing, but not one thing mentioned in this review would have ever been allowed to happened and they would have been slammed compared to the crowd seen...

UPDATE! They redesigned the entire place and the menu and food quality have improved! Go check them out!

Three stars because the wait staff is incredibly friendly and made this worth the stop. The food is lacking. Dinner rolls wrapped in plastic wrap in a bread basket was off putting. Makes you wonder if other people saw the same rolls. Location needs a serious industrial level cleaning job. Gunk in corners, dust, parking lot had lots of cigarette butts and broken things scattered about. Not the best impression walking in. Food is okay for what it is. Prices are reasonable for what it is. This place could really use an upgrade across the board. New menus and source local food options to freshen things up, new interior design, revamp the sign and remove the blue lights etc. As a fellow small business owner, I am aware none of this is free to do. But small steps can be made to help make a big difference over time. The traffic coming in and out during my visit is reassuring. I'm sure the locals would still support it if these positive changes...

OK, so there are clean restaurants and then there are clean restaurants and let me tell you every inch of this place was spotless! The windowsills, the light fixtures, the picture frames, the floor. It was all extremely clean, which led me to believe that if they spent that much attention to detail in the front, the kitchen must be just as clean. We were seated quickly, and the hostess immediately offered us drinks. We were offered biscuits while we waited, which we declined and regretted. Our server was Stephanie, who was extremely busy, but still took the time to make sure we got everything we needed. We ordered way more food than we could hold, and I was really sorry about that because it was all delicious! This was our first time, but we will definitely be back and next time we will say yes to...