I been coming here since they first opened and at first I was very pleased with the service, and the quality and unique taste of their raspados. However, the quality of their raspados has gone down tremendously in recent years but still continued to go for my loyalty to them but today when I went in the girl that took my order was really rude, she looked like she didn’t want to work there, of course I understand that she could of being having a bad day but at least you should show your customers some common courtesy and respect since they are spending their money on your products.. I would like to add that I payed $3 for a small bag of chips that would’ve costed me $1.50 at a convenience store. Furthermore, when we payed for our drinks and chips the girl said “ would you mind if we don’t give you the .75 cents” which I agreed to since it’s just pocket change but this isn’t the first time this has happened and should learn to be prepared for situations like this since after all its not nothing new. Once I got my order I noticed that my raspanieve didn’t have bananas which I went back to complain just so they could say they were out after I had already payed. Finally, their terrible customer service and lack of proper management has costed them to lose a loyal customer and I’ll make sure to let my family and friends...
Read moreDrove 13hrs I wanted to try some raspados so I looked up reviews found (las Palmas raspados) arrived and found out they are very rude here, all the menus were turned off so I asked if they had one I could look up online the lady said no walked away. So I went through the reviews and found some items that looked good asked for three different items and was told they didn't sell any of them so with no help no options and clearly an unmanned individual I left. (Fu@#...
Read moreI was there at 9am how it say they should of been open, but lady arrived late 10:05am. 12/7/19 Saturday. Its poor business customer service. If you are supposed to be open 9am to 9pm. It's clear that they don't care about the customer's trying to buy something when the should of been open and the lady still looked half asleep. It's not right. If they cant make it on time to work. At least have another...
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