For the most part I really like this place - the pizza is great so I'm a loyal customer. At the same time, I've also had a lot of problems with them for getting a number of orders wrong. For instance, I'm a vegetarian and I've CONTINUOUSLY found meat in my pizza even when I've specified that I want absolutely no meat. This is a serious annoyance for anyone such as myself that doesn't want meat in their mouth. Once, my husband ordered breadsticks that contained ingredients he didn't like and did not order which, as you can imagine, ruined the whole thing for him and instances like this are just a waste of money. Not to mention the fact that their delivery guys can be very rude. On several occasions they have demanded tips and there was once when they TOLD ME how much they were going to give back to me (which obviously was not the whole amount of change that I required) even though I could see that he had all the money he needed to pay me back in full. Tips are not only optional - they're EARNED so I do not appreciate being talked into handing them over. Another complaint I would like to submit is that the pizza is never cut thoroughly and it's always so expensive even when we're only ordering two pizzas! Then again, all these pizza places around here have gotten expensive... Needless to say I have not been entirely pleased with my experience with Dominoes and I get the distinct sense that they're lazy and aren't necessarily working hard enough to please...
Read moreFirst off, when I ordered at 6:30, it said it would take half an hour to get there. An hour later, 7:30, I got the notification that it arrived. That was fine, it’s Saturday you are probably busy. (Note: I checked the real time and it said less busy than usual). So I go out to get the pizza and it is no where. I call the number and talk to someone who seems to not know how to use the phone. She seemed distracted and I had no idea if she was talking to me or someone else. She then said that my pizza would be refired and delivered. Another half hour later it was but it was not even what I asked for; which after wait 1 1/2 hours would be fine if it did not look like it had been dropped. Needless to say, I am not sure we will be ordering again. My daughter fell asleep waiting for food that was sub par. Also, I went to my car after getting the pizza and there was a box of pizza and chicken nuggets meant for someone up the hill. It was definitely left there...
Read moreRecently had an issue with a member of the delivery team adding an unauthorized tip to my Debit Card even after receiving a cash tip. The problem was resolved and the money was refunded to my account however my confidence in trusting them with my personal information will never be restored. I have had a few issues with the on-line ordering options such as adding Hot Sauce either they could not read or it is no longer an valid option. So be prepared for worst and you can't go wrong when customizing your pizza. They also seem to have a lack of sharp pizza cutters or a lack of skills in using their tools. If they continue their current business practices they will tarnish the Domino's Pizza name and their faith could very well end up like the other pizza places on Fort Riley. Use cash, your own sauce, and be prepared to break out the...
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