En Lai Chinese Restaurant — Restaurant in Kenton

I don't think I've ever rated a location as only 1 star before. We ordered 3 appetizers; the fried dumplings, fried scallops and an egg roll. The dough on the dumplings was overly thick and didn't taste very good while the meat center was fine. As for the fried scallops, they were imitation, as in the same product that imitation crab legs were made from. The really sad thing about that is I ordered as a main dish the Hunan Scallops and that dish did have real scallops. When I approached the counter the express my dissatisfaction I was never offered a refund for the "fried scallops". The egg roll was not very good either. The other dishes that we ordered were the Pork Lo Main, which was mediocre at best and the Moo Shu chicken, which was sub par. They also never brought out any Hoisin Sauce for the Moo Shu chicken. This meal was NOT worth the fifty dollars that I paid for it with the tip. The only thing that was ok was the Hunan Scallops. I definitely don't recommend this restaurant even as a "cheep Chinese restaurant in...

I would highly recommend not to use a debit/credit card to order by the phone or online. My meal was 4 adults 1 child and took 1 hour 26 min to deliver my order. I called after 45 min, after I was told it would take 25-35 min to receive my food. I called after waiting 45 min. Was told on way be there 5-10 min and lady hung up.So 15 min later (1hour total time) was asking to cancel my order and just get my money back. They didn't know how to do that because I used my card. And again was told would be 10 min max good would be there. I told the lady I'd just come out to pick it up then she insisted not to because food was on its way. So 26 min later my food finally came. Half was cold like it's been in the bag for an hour and the rest was still dripping grease. But, all my order was there so that's...

I used to love eating here. I called in to try and place an order but we’re vegetarian/vegans so I had some questions about some of the items on the menu. On the online menu it said “fried wan ton” that was it. So I asked the person who answered if they were large or small noodles and if they had meat in them. She said they have pork. You can look at the menu. What do you want lady we are busy look at the menu. I don’t know what I could have done, there was no description what so ever on the menu. It stated “fried wan tons” on the menu and...