Steffens Restaurant — Restaurant in Kingsland

The service is absolutely terrible. I was sitting down at the bar for over 15 minutes and I wasn't greeted nor given a menu. I can't speculate on the price of the food but I assure you that if the quality of service is any indication of the quality of the food and the prices then this place deserves the lowest rating possible. I would give negative stars to this place if I could. Horrible experience and I do not and would necer recommend this place to anyone

You better check your video again. Yes we sat ourselves because the girl at the cash register didnt say anything to us when we came in and instead of addressing us in any way she proceeded to help the guy who walked right in front of us while we were standing there. So we walked over to the bar and sat down and both waitresses who were behind the bar DID NOT say a single word to us. So I grabbed a menu myself because I was not given one. Then the same guy who walked in front of me when I was standing at the front walked over to where I was sitting and started talking to the waitress who was directly in front of us. Instead of taking our order or even telling us that she would be right with us like you stated she did (which you are ABSOLUTELY LYING about) she proceeded to talk with him about him moving to some house up the road. Please post the video right here or on your website. That way everyone can see that you are a LIAR and that you are running a second rate establishment with no professionalism and even less customer service. If you took reviews, customer service or even running a business seriously, then you would not be on here lying and blowing smoke on Google reviews trying to prove and convince others that I am in the wrong and that your business is professional and customer friendly. The fact of the matter is your establishment is none of those things. I don't need to convince anyone of anything. I stated what my experience was and I'm sorry that you don't like it. As a business owner myself, I can say without a shadow of a doubt that none of this should even be a thought. Let alone an actual occurrence. You do not have a sign or any indication if the customer is suppose to seat themselves or wait to be seated (if you do it's definitely not visible near the front door) I don't expect any of your employees to drop anything they are doing to come wait on me but even a look or smile or possibly a hand gesture that at least acknowledges my presence. Then being walked by multiple times by multiple employees not a single one greeted me or said anything about needing a minute or a that they would help me shortly. Then to have a waitress have a conversation with a patron who walked up after we sat down and stood literally 2 feet to the side of me. Regardless of it being 2 minutes or 2 hours. Your employees never said a word to me the entire time I was there. I get better customer-employee service/interaction at Waffle House, but then again, they are a professional business especially if you compare it to your establishment. Maybe you should check your management or how you are training your employees. Again if I am wrong about all this then I will erase my review and accept that I was in the wrong. You have yourself a good day and good luck with everything...

Talk about a DIAMOND in the rough!!! This place was AWESOME!

I happened to stumble upon this place with family after taking a ride on the Saint Mary's Railroad out of Kingsland on their Easter train ride with the kiddos. The thought of a diner after a train ride for lunch sounded great. We pulled up to the place and it looks very small from the outside but when you get inside, it's hard to wrap your mind around. How much is inside there when you look at it from the outside. We were quickly able to secure a big table for a party of 8. After briefly looking around and glancing at the menu. The interior of the place screams old school 70s diner. The food is true southern style grub. When you have to wait 20 minutes for them to fry chicken the right way you know you're at a good southern cooking establishment. I tried to order something off of the daily special menu the "Country PBT with eggs" however it was sold out by the time I showed up. So I opted for the fish and grits. The order came with a selection of cod, whitefish or catfish. I opted for the cod, blackened, and the fish when it arrived had so much flavor. I just put it on top of my grits and mixed it all in and it tasted heavenly. The food at this place, reminds me of another establishment that I went to up in Wrens, GA - called: Peggy's. (Check them out too.) Just like there, Steffens did not disappoint with the southern cooking. We didn't have time for ice cream maybe next time and we will definitely be back at this location again because we ride the Saint Mary's Railroad quite frequently. I can't remember our servers's name but she had to have been in her late 40's and to hear her say that. she's been working at the same restaurant since she was 14 years old is definitely something to be proud of.

**Overall, I highly recommend this place over all other chain local restaurants. You will not be disappointed. This is a true gem in south eastern Georgia not...

Posted on behalf of Our CFO chiefapostle Thomas Baker Jr

Atmosphere: Busy, Popular, and Enthusiastic environment. There are times I've experienced at Steffen's being told "Your Meal was paid for." Even happened one time when all I had was just enough to pay for my meal; empty gas tank because of unknown kindness I was able to get gas in Jesus name. But the most Atmospheric Occurrence is others at Steffen's experience this same (unknown kindness) blessings in Steffen's Atmosphere.

Service: "All hands on deck" phrase that comes to mind regarding overall service go Bree, go Brooke, go Cheyenne, go Mrs Cindy, go Nikki, and go Mrs Debbie.

In my Observations: Employee of the Month: Just natural hardworking with a down home hospitable energy that effectively delivers exceptional service. ---Kelsey---- Employee of the Year: Heartwarming workmanship has a drive to put on her best self, no matter what she encounters. Her outlook is "She don't know what someone else is going through or challenged with, so she smiles over her troubles to bring a better experience to all around her. Then their smile Brightens her day behind her smile." She has an Angelic Soul and a godly spirit. In which being a Repeat Customer that enjoy seeing her share the service of her heart. Introducing an Angel (my favorite) ---Mrs Brittany B--- Employee/Leader of the Century: Steffen's Iconic worker who redefine multitasking. Watching her tie up loose ends, be the rock for the staff as well as the voice steering the restaurant to stay on main course. She is the light a good tornado with agility and impeccable performance to Lead by Outstanding Service. ---Mrs Alannah---

Food: Morning, Noon, Evening, or Night Cooked to perfection; my favorites Au gratin potatoes, Collard Greens, Biscuits, Fried Shrimp, Country Fried Steak and Onion rings.

Thomas Baker Jr., CFO. New Leaders New Believers Corporation Church with Out Walls Apostolic...