Bojangles — Restaurant in Kinston

I went through the drive- through and ordered a 4 piece tender meal along with two pulled pork sandwiches specials (so 4in total). After, I get to the window and pay, I'm asked to pull into a parking space. I ask, what I'm having to wait for, and don't get an answer. But I pulled over and parked because there was another vehicle in front of me waiting as well. After seeing 4 cars pull up and get their orders, I wonder have they forgot about us.... So, I tell the kids, I'm not waiting anymore, and I going inside to get my money back. I get to the counter and a young man tells me they are.ALL MOST DONE with my order. At that point, I tell him, if it's not ready now, just give me a refund, because I wasn't going to wait any longer for something that is a regular menu item. The manager comes, and tells me they are fixing the pulled pork, because of the time being close to closing, they had to fix the pulled pork. Okay, don't you think you should have told me that when I ordered it, and gave me the option to wait?????? I just don't understand why these restaurants have such a hard time knowing what customers service is. IF YOU DON'T HAVE SOMETHING READY LET THE CUSTOMER KNOW BEFORE THEY PAY. THEY COULD HAVE BEEN DRIVING FOR THE LAST 13 HOURS, AND DON'T FEEL LIKE WAITING ON SOMETHING TO BE PREPARED!!!! It's really that simple. Then you want to look crazy when someone ask for there money back, really! Have some common sense, and use common courtesy. I was an hour away from home, so I won't be stopping...

We swung by Bojangles in Kinston, North Carolina, with every intention of being reasonable adults. Next thing we know, we’re driving off with an 8-piece tailgate family pack that could feed a small army — or just us, because who are we kidding? From the golden crispy chicken that practically whispers sweet nothings to your taste buds, to the fluffy biscuits that deserve their own fan club, everything was downright hypnotic.

The fixin’s? Oh dear Lord, the seasoned fries danced a sizzling tango with the coleslaw on our plates, and by the end of the meal we were so full we considered asking for a wheelbarrow escort back to the truck. Service was fast, friendly, and loaded with that Southern charm that makes you feel like kin. Even the sweet tea tasted like it was brewed under a choir of angels singing “Bless your heart.”

And because D & D Pest Control Co. happens to be roaming Eastern North Carolina keeping homes bug-free, we like to say we handle pests while Bojangles handles the cravings. It’s a tag team of epic proportions — we’ll protect your home, Bojangles will protect your soul (or at least keep it well-fed).

Thank you, Bojangles of Kinston, for never letting us down — from quick drive-thru service to piping hot meals that taste like Sunday supper at Grandma’s. We appreciate you keeping us fueled up while we’re out making homes pest-free across Eastern North Carolina. Keep doing your...

Went to get dinner tonight. Ordered a tailgate special and 4 bo berry biscuits, for a family of 4. Paid for our food and went to the next window, to be told that they dont have any bo berries right now and asked if we wanted to wait or change it to something else? We said we would wait and asked how long the wait time was? The guy told us, 4 minutes. We pulled forward and waited for 10 minutes before going in. While waiting in line for 3 minutes, we could see the bo berries sitting in the window. When we get up to the counter and ask for the bo berries, was told that they're just coming out (but they've been right there in the window the last 3 minutes). And then started getting an attitude so a refund was asked for. Which they gave more of an attitude over. Then they asked for the food back that they already gave us 15 mins ago (that our hands were all in eating fries waiting for the bo berries). So had to go back to the truck to give them the food back in order to get a refund. Which was fine cause by then it was cold. Poop customer service...