El Nuevo Tequila Mexican Restaurant kinston NC — Restaurant in Kinston

I am disappointed to report that they have begun a “service surcharge”, or something of similar sorts. This is a resturant I frequent when traveling along US HWY 70, on a quarterly basis. I have enjoyed the food, and service… but this extra fee, is where I will have to draw the line regarding my future patronage. When I questioned the fee, they said it is a credit card processing fee. As a senior executive of a major conglomerate, I have been in numerous board meetings regarding credit card fees, as this can become a a major expense for companies. After these meetings and thorough evidence based, peer reviewed research, the average credit card fee should be no more than $0.07 USD, specifically for resturant such as this with an average meal price of $13. This establishment has charged me $0.50 and $1.00 for this new fee. This is an additional line item to gouge the public, which in my opinion is cruel, considering the poor economic circumstances we are all experiencing.

Please respond when this fee is removed, and I will update the review accordingly. On another note, food is good and consistent, but this will cause me to “shop around” other...

I am battling Breast Cancer so I am always looking for delicious vegan restaurants to visit. I met a friend at this place and the waitress started off great, however; as she got other tables I guess we became invisible. It took the food a long time so I was expecting it to be sizzling hot right no wrong. Then they brought my friend and my food and we had to ask for my granddaughters food. They didn't bring all of the food. After finally getting all of the food It was warm. The waitress didn't come back to check on us. The trash piled up on our table while she went back and forth to the 2 tables behind us. In which one of the tables had an ex employee sitting there so I called another waitress to get the manager. He comes out and first bumps the guys at one of the tables and politely addresses the ex employee and her friends before cutting his smile off when coming to our table. I expressed what happened and explained my situation he took 25% off but I explained he can't address her about something that she did because he came out and he did the same thing. I will...

Ok just traveling thru and Mexican food is our go to since we don't do fast food junk. Of course me being picky had to ask about what I was ordering ala cart. 1 tamale sauce on the side, are they made in house, can I have pork. Yes, yes, no only shredded chicken or ground beef. Ok chicken, Yuck hambugar as far as I'm concerned. Now for the chili relleno are they pablano or anniheim chili's. After the 3rd person came i asked her about what i wanted she answered pablano great. Very nice to answer all of this GRINGOS questions. My plate came out and nope. Well story gets shorter. Relleno not what I wanted. I asked where in Mexico are the cooks from?? Is anything wrong? Yes Relleno nit right. Ok short story. Owners admit they are TexMex as the area likes the cheese and not the original Relleno. We all laughed over the ordeal asked if they had flan yes then I'll take an order to go, our poor waitress head hung down saying I hate to tell you this but we have no flan. We all laughed again. Paid our bill and left. Nothing spicey or good flavor for us. But we had...