Waffle House — Restaurant in Knoxville

ms tuesday gave us the worst experience we’ve had yet at this waffle house. it started off with her answering a phone call and telling us to hold on she’ll be with us in a min. after that she comes to our table with her hair down to hair waist in front of her where it could get into food if she leaned. she messed up my food which was a cheese steak melt no onions/ bacon. when it got messed up she sat it on the bar right in front/ side to us. she brought my bfs food (all star meal, sausage, gravy biscuit & hash browns). no gravy on the biscuit and burnt hash browns. i still hadn’t gotten my food yet and she sits down to eat the meal of mine she messed up. as i realized she was sitting down to eat without even checking on us i said “hey, his food isn’t right”. she said “what’s wrong with it”. my reply “the hash browns are too dark and there’s no gravy”. she asks me if my hash browns were too dark as well that they made and i said yes. she turns to the cook and says “i need two hash browns basically cold. no brown at all” so i chime in and say “no i want my food done, just not burnt”. she turns to me and says “i’m joking they’re not going to be cold”. i said “you’re not joking i work fast food”. she said “it’s good girl, they’re going to be done.” and kept going. after that she went to another employee to talk about the situation and do nothing as we all listen to her. she was otp first, gave us burnt food, tried to eat in front of us, cussed at us because i asked for my food to be better, then told the cook to make our food cold. we come here very often and always have a great experience. it’s sad on this tuesday night ms tuesday had to...

If you happen to find yourself in Knoxville late and hungry, don't even bother with this as an absolute last resort. After midnight, it's a ghetto full of drunks and drunk teenage hoodrats. Went in and ordered, and actually got food to go. Unfortunately, after waiting an hour while more and more drunk hoodlums walked in and squeezed their way in between me and the register to make to go orders of their own, I just left the food on the counter and walked out. It's not even worth eating anymore after I stood there holding it for over an hour. This whole town is a pathetic joke and you have allowed the hood rats to absolutely destroy the place. Thankfully, I don't live here and am only unfortunate enough to have to visit this waste of a landmass for work on occasion. Under no circumstances would I ever move somewhere where I can't even get a damn cheese steak from a waffle house because it's too packed with drunks and drunk hood rats. Just pathetic what you people have allowed your...

I didn't write a review on my last visit because my order was missing food when i got home and realized it i called & they said they would make it up next time i came in. So i went in today they made up what was messed up last time & it was good but i cant say the same for the rest of my order i ordered two double hashbrowns double cheese on both & got single hashbrowns & you can't even eat the grits just a big lump thats not how grits are supposed to be & i feel like if im back because my last visit was messed up you should really make sure this visit is right thats how you keep customers you did not achieve this so im not even calling back to complain it apparently doesn't make a difference so i just won't visit this location again i gave it a try twice i will not do it three times (this is the...