Church's Texas Chicken — Restaurant in Lacy Lakeview

Check your receipt! … not that it’ll do any good. We were charged for an extra drink, and when we brought it to their attention, we were told that, since they don’t have a “bacon chicken sandwich” button, they select “regular chicken sandwich “, and then use the extra “drink” button to make up the difference in cost. But, the difference in cost between the sandwiches is $1.00, and the extra drink cost is $1.79. After pointing that out, Tammy B told us “that’s how our general manager told us to do it.” So … we confirmed … your general manager told you to just overcharge the customers 79¢ for every “bacon chicken sandwich”, which is in your national promotion? She confirmed “that’s what he said”. I know it’s only 79¢, but it’s the attitude behind it. Absolutely no concern for customer service...

Got here to this location and several employees inside closed at 9:50pm. I called in advance and I was told at 9:12 pm they don't take phone orders....each employee walked out with a box and sides unknown, ignorance is everywhere and to think I was gonna try this store location for the 4th time. Not ever again will I even take a second,third nor fourth Glance at church's in Road Ranger and please don't even bother TRYING TO DINE HERE, NOT ONE BIT OF WORK ETHICS IN THE EMPLOYEES TAKING UP SPACE AND OBVIOUSLY MILKING CHURCH'S FRANCHISES. POOR EMPLOYEE PERFORMANCE!! EACH ONE SHOULD BE ASHAMED OF THEMSELVES." 5 ☆ -6☆"SO...

If laziness and low quality food needed a home, it would be this dumpster of a fast food joint. This stain at the bottom of a toilet will make sure your costly dinner will be dry, cold and made of the nastiest grease. A grease so nasty, your fifth wheel would hate you, as well your internal organs. The French fries age as well as milk on hot day at road side. All this topped off by a biscuit of shame and regret. So, if you love your self or have a better way to waste your money,...