Dickey's Barbecue Pit — Restaurant in Lacy Lakeview

I used to live in Texas for many years and Dickey's barbecue was my go-to anytime I wanted great barbecue that I didn't have to cook myself. I have since moved away from Texas but I drive nationwide. I recently came across a Dickey's barbecue at some no name truck stop in illinois. Ordering from a Texas barbecue place in Illinois was a mistake. The brisket was not edible, the mac and cheese was rancid (I actually thought I had food poisoning later that night I was so sick). This store however has completely redeemed the entire franchise. I did not catch his name but I wish I had. The young man working was wonderful. He was personable, knowledgeable, fast, and just a really nice guy. I did not have any cash with me to leave him a tip and apparently you can't do a tip on a card because it goes to corporate and not into their pockets. He was so humble he was like don't worry about it it's not a problem even though I really wanted to give him a tip. I got my old standby which was a baker loaded with brisket and a side of mac and cheese. Everything about it redeemed the awful awful experience I had in illinois. My faith in my old standby has been restored. I do not however recommend getting it from anywhere other than Texas. Only Texans can do...

I visited your Dickey’s location at 547 Mesquite Tree Rd in Waco, TX. When I first arrived, the gentleman behind the counter informed me that the store would close at 9:50 PM (21:50). I thanked him and went to my truck to grab my wallet. When I returned at 9:44 PM (21:44), another employee was at the counter. Before I could even place my order, he abruptly told me they were closed. I asked if there was still BBQ available, and he admitted that there was but stated he had already cleaned up and would not be making any more plates. His tone was rude, dismissive, and unprofessional. I left disappointed—not only because I was turned away before closing, but also because of how I was spoken to. It felt dishonest and disrespectful. As a paying customer, I should not be made to feel like an inconvenience. Without customers, there is no business, and without a business, there are no jobs. I hope management will address this situation so future customers don’t have the same...

I was so hungry, I forgot my last visit I came here but what the hay everyone deserves a second chance. First red flag , some one yells from the back we ran out of cheese n Mac BBQ sauce, blah blah blah so I ordered a pulled pork sandwich can't wrong with that order. Oh n pinto beans n BBQ sauce. Took my food to the dinning area...WOULD think a texas tornado passed thru here there was food crums all over the place. I don't think the customers had a chance to pick up after themselfs@!!!! Good grief. When I took a big bite of my sandwich the buns came apart, the pork was burned to a crisp had to throw it out. Well after I shifted thru the bread to find the soft meat----there was none. Over heard one one the guys hay go make yourself that sandwich and take a brake!!!! He had a secret box with fresh meat. DAMMED. I think I'm going to reroute my trip hope nobody thinks I quite if I go to Houston by Dallas. This is the last time I give Dickys...