Dunkin' — Restaurant in LaGrange

This place was severely understaffed when i was there with only 3 people ahead of me. At 3pm on a saturday it was a 20 minute to wait to just get a medium coffee and the poor lady working there was completely overwhelmed with no one to help her! Dunkin should be ashamed for not providing more staffing. Also, the one employee working there advised me against buying the donut holes i waited there 20 minutes for because they were stale and a day old! I gave her a $5 tip for working her tail off...

This location does not serve items posted on their menu. Meaning the menu posted above your head- in your face- when you are standing in line. Waited in line for 15 min for a specific coffee item that was listed on the menu only for them to tell me they don’t carry that item here- ever. Not impressed with this great wolf lodge so far. Have stayed at the one in Grapevine TX 6 other times before this and the customer service and quality at that facility blows this one out...

If I was managing this place, I would be pretty embarrassed. First of all when you do a pick up order you have to go not only to the rack, but then another counter to get your donuts which is extremely inefficient. Yesterday, my wife got a bagel and you would have to have a hammer and chisel to eat it. Maybe Wolf lodge should consider getting a Starbucks instead of Dunkin. This is the beginning of people’s day and it gets everyone off to the wrong start. The staff...