Subway — Restaurant in Lakeland

I used to love this place... Today when i was having a horrible day i figured i would treat myself and friends to some subway to better my mood because this place always used to...today i go in and am asked to wait . okay no issue with me. Go through the line of the meats with no issue....get to veggies and am immediately annoyed since apparently they want you to have mostly bread and whatever meat you ordered. I had to ask many times over and over for more of each topping and still walked out with a super small sub with mostly tuna and bread only because i paid for extra tuna .... So disappointed and made my day worst.... I guess i have to find a new subway which sucks because i had liked this place a lot and ONLY went to this...

My husband and I went here for lunch today (1/9/24) and it was the best subway I’ve been to in my 37 years. I’ve been to many all over the US. It was not only the cleanest we have ever been to, but it also had the nicest employees. Will, and the others working with him today (I’m so sorry my husband asked their names but didn’t remember anyone’s name but Will’s) were so nice and kind and very efficient. I’ve been to many where the workers just didn’t care at all, had the worst attitudes, and were super sloppy while working. These guys today...

Customer Service is a thing of the past... With more than 15 mins time and a printed receipt from an online order, Clear Instructions, there is No Reason why I should have had to spend extra gas and extra time, to go all the way back due to the sandwiches being made wrong. What happened to taking pride in your work and doing everything possible to make sure the customer is happy? Certainly recommend not ordering online if you can help it, if you need to, just check the sandwiches when you...