Golden Chick — Restaurant in Lampasas

Food was good. I would be exaggerating if I called it spectacular or the best I have ever had but it was fresh, hot, tasty, and well prepared.

Service at the drive thru window was rather slow due to crowd but employees were polite and cordial. The order was correct, which in and of itself is a nice change from typical fast food places.

My biggest objection is deceptive trade practices/bait and switch pricing.

If you search online for “Lampasas golden chick menu prices” pretty much every hit will take you to various websites where menu prices are listed. These are apparently from corporate stores, rather than franchises. In fact, while st the drive thru I made the comment that the prices on menu board did not match what I had seen on website.

The girl taking my order asked if I wanted a manager. It was crowded, my family at home was ready to eat, so I said no, we could discuss it at another time. About that time I heard the manager in the background tell her, in a tone I would not have tolerated in a face-to-face conversation, that this was a franchise store and corporate pricing policies did not apply to them.

That’s all fine and good. We still live in a capitalistic society at least for a few more days. There exists, however, an obligation for a merchant to be up front and honest so that the consumer is able to make an informed division.

If you choose to charge more than the corporate suggested retail price, be upfront and say so on hour website. Better yet, post YOUR prices on YOUR website rather than having all inquiries redirected to the corporate...

We have given chance after chance and not sure why we keep going back!! When your excited about not having to cook dinner and your husband chooses Golden Chick, he ordered the 4 pc chicken and every piece was so old and dried up, his last piece the white piece of chicken was black and when he split it open there was dark dried up blood, the chicken smelt bad, I had the chicken salad sandwich that looked like it had been thrown in the box, with only half of the bun having chicken salad, looked nothing like the advertised photo on the menu, I took photos but my husband said "what are they gonna do about it" you should really be able to upload photos to these...

My wife ordered 4 tender with Dirty rice and I ordered 5 catfish. Drove off and she got fries . Backed up and told the boy she didn't get dirty rice, he said they were out, then someone else brought dirty rice to the window. Both acted odd. Got home her rice was so over cooked it was mush, and the tenders were hard and dry and my fish had no taste at all. We will never go back. After they opened the prices went up and the quality went down. We drive by at different times thru the week and hardly anyone there. This is a small town, and everyone will catch on to the bull. Get ready to...