El Pollo Feliz South — Restaurant in Laredo

Service is still pretty good. The flavor compared to the inflated price... It just ain't what it used to be. Before you could ask for refried beans, that's also an option that is no longer available. Overall, the chicken has become flavorless, and due to the lack of quality, I believe it's at least a good 8$ overpriced. That's just a review on the chicken side of the business if I delved into the other products this company provides. The rating would definitely be lower. I hope ya'll do better or at least price...

I asked that my highly sugary drink be exchanged for a cup of rancho beans. I am a 57 y.o. pre diabetic and had ordered the half chicken meal. I was turned down. (I explained she should read the book by Perkins "Give them the pickle" which shows businesses to see customers as the "boss" and make them say "I will be back"). She chuckled. I had chosen to travel via Laredo from Brownsville to Del Rio (not via Alice, a shorter, more pleasant route) so I could visit El Pollo Feliz. Food was great! But I will...

I gave 31.00 bucks and the girl didn't give me the change. I just randomly asked her, did you forget my change? She tells me that she didn't give me change because she doesn't have a lot. I told her to let the customer know because one can think they're stealing. If I give her 30.00 and not the .26 cents, she's going to ask for the cents. I just told her to let customers know because it is unethical on their part on not letting the...